Fun with Payroll
April 20, 2021
Fun with Payroll
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
Our company uses UKG Pro (formerly Ultimate Software UltiPro) for onboarding, recruiting, payroll processing, business intelligence, and benefits. We also use UKG Pro (formerly Ultimate Software UltiPro) for time management. The HR department uses UKG Pro (formerly Ultimate Software UltiPro) on a daily basis. The payroll department uses it daily as well. The supervisors use it when necessary, but at least weekly. The employees may or may not use it.
The business problems UKG Pro (formerly Ultimate Software UltiPro) addresses are regarding tax filing, benefit calculation, hiring process, running reports, etc.
The business problems UKG Pro (formerly Ultimate Software UltiPro) addresses are regarding tax filing, benefit calculation, hiring process, running reports, etc.
- Payroll processing
- Standard reports
- Company info/electronic forms/home page
- Pending pay items
- Retroactive pay feature
- Business intelligence
- Tax filing services
- Instant check/post only check print option not available
- Cost savings when compared to our previous payroll provider
- Many employees continue to struggle with logging in to UKG Pro (formerly Ultimate Software UltiPro) and using the portal
- Tax implications when notices are not acted on by UKG in a timely matter
I did not select UKG ProUKG Pro (formerly Ultimate Software UltiPro). I was hired during the implementation process. I process payroll. I do not make those types of business decisions. I preferred ADP's Smart Compliance compared to UKG's tax filing service. ADP is the premier payroll company. UKG is less expensive, so you have to realize you get what you pay for.
I received exceptional support recently when I called in about processing the 2020 California 1095C reports. Javier Cordera/ACA Benefits Specialist was extremely helpful and walked me through it so I was able to submit the filings in a timely fashion. I spent quite a bit of time trying to follow the directions found on the Learning Center, but they were very confusing. Javier explained the process to me in a user friendly way. He also acknowledged that he had a hard time figuring out the process himself, so that made me feel better about the confusion I had.