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UltiPro Pros and Cons
Updated July 06, 2017

UltiPro Pros and Cons

Lesa Brosch,SHRM-CP, MPA, PHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

12.0.1.15083

Overall Satisfaction with UltiPro

Crafton Tull uses the UltiPro Core for human resources and payroll. We also utilize the Recruitment and Onboarding [modules]. We use the service company wide as a self service [tool] for the employees. We use a third party software for timekeeping and export the values to UltiPro for payroll processing. This works well for our organization.
  • BI reporting is great tool that provides robust reporting. It is easy to learn and makes creating reports more efficient and effective.
  • Self Service for employees. Employees appreciate the ability to review their information without having to come to HR. We have six office locations across two states, this allows for quicker services and the employees get exactly what they want.
  • Onboarding has made our benefit enrollment and document completion efficient. This process allows the employee and the firm to work seamlessly on the transitioning.
  • Limited user configurations. Allow users more access to setup pages.
  • Implementation was not a smooth process when setting up benefits. More time needs to be taken with customers that have unique conditions. Calculations were wrong and we had to fix ourselves.
  • In recruitment, notify hiring managers when applicants apply. Most software companies already have this feature. I was surprised that UltiPro was behind on this process and robust in most all other areas.
UltiPro is a great fit for many organizations. During the implementation utilize the strengths of the computer literates and provide more hands on for the beginners. It's easy to identify between the two by asking.

UKG Pro Feature Ratings

8.8
Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
8.5
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
9.3
Job Requisition Management
9
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
9
Notifications and Alerts
8

Using UltiPro

263 - Employees
263 - Basic computer skills. Logging in and navigating tabs.
  • Remote employees have access to information in a timely manner.
  • Employees have access to electronic documents.
  • Payroll processing is quick and easy.
  • BI Reporting - enhanced reporting features
  • Electronic processing of documents
  • Onboarding
  • Enhancing onboarding experience
  • Document sharing
  • Employee Notifications
Ultipro has a great product. Very robust but easy to use.

UltiPro Implementation

The project manager for UltiPro needs to make sure they slow down, take time and listen to what the customer is saying. We loved UltiPro software after we fixed all the implementation mistakes.
Yes - 

1.) Initial Definition

2.) Planning

3.) Launching

4.) System Setup / Configuration

5.) Go Live

Change management was a big part of the implementation and was well-handled - Varying opinions.
  • Communication with remote implementation
  • Understanding specific needs to the organization
  • Implemented in-house

UltiPro Reliability

Ultimate Software is a great product that support a lot of features. During the Healthcare Implementation the first year there were a lot of questions that were left unanswered until after the release of the documents.