AuthPoint - a great MFA/SSO solution!
December 10, 2019

AuthPoint - a great MFA/SSO solution!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with WatchGuard AuthPoint

It is being used across the entire organization. Every capable device has WatchGuard AuthPoint installed and configured.
It primarily addresses security and access control to company devices and provides an additional layer of security and peace of mind that data/access is further protected. This helps ensure that in addition to device encryption, in the event of an attempted breach or lost device, unauthorized users have an additional layer of security to defeat.

Pros

  • Desktop MFA.
  • SAML integration with solutions/systems.

Cons

  • Still limited integration compared to other MFA providers.
  • Neutral. It is not a product that improves ROI, but it does help prevent breaches that could be disastrous!
They have similar features, although the other solutions seem to have additional integrations with other products. However, we already use other WatchGuard products, which we like, and when it came down to pricing there was no comparison. Other solutions were 2-5 times the per-user cost compared to WatchGuard AuthPoint, so there was no contest. We lost little to no functionality at a much lower cost.
Most products in this space, including WatchGuard AuthPoint, are all cloud based. This does simplify deployment somewhat. Deployment is fairly simply and straightforward.
This is one area where WatchGuard AuthPoint excels. I used 4+ MFA apps on a daily basis. WatchGuard is one of only two that provides pop-up prompts, allows PIN/biometric securing of mobile tokens to prevent unauthorized access on a stolen phone, and also makes it VERY easy to generate additional tokens on other mobile devices, or moving tokens from one mobile device to another.
We have used this for a couple products that allow SSO/SAML integration, and it has simplified the login process for those tools. Since we also have the product integrated with Active Directory, it makes for a less-frustrating end-user experience, one less set of credentials for users to remember, etc.
We have never had anything but stellar support from WatchGuard, for this or any of their products. The only problems we've had are with very occasional delays that may require a call-back instead of immediate support over the phone, but this is rare, maybe once every 8 calls.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

1. It’s well-suited for scenarios where you’d like to implement workstation/server MFA/2FA solutions.

2. It’s well-suited for scenarios where you’d like SAML or SSO capabilities along with MFA/2FA, so long as it falls within it’s (growing) list of compatible sites and services.

3. It’s well-suited for the “zero trust” security framework where users can be given access only to the products, solutions, or devices they should have access to, as you can create those groups, including auto-enrollment in groups based on Active Directory membership.

Comments

  • Alexandra McWethy | TrustRadius Reviewer
    Alexandra McWethy
    (Vendor Representative) commented 4 years ago
    Hello! Thank you for your review and feedback! We've been working hard to expand our documented integrations and now have over 100 for AuthPoint, with many more on the way. If there's a specific integration you like to see added or documented, please let us know at review_feedback@watchguard.com. Additionally, products that don't have a dedicated integration guide can still work with AuthPoint. Please check out the general instructions here: https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/resources_saml.html and https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/resources_radius.html

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