MSP and Customers are happy
Updated October 27, 2021

MSP and Customers are happy

Alec Chin Lee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with WatchGuard Network Security

WatchGuard Network Security service addresses many of our security concerns within our network as well as the networks of customers. WatchGuard's approach to gateway security gives us a feature-rich network router we can configure for effective network security. The main tangible uses are URL filtering and application control. Peace of mind features include the Antivirus, APT blocker SPAM blocker, etc. The firewall is simple to use and once you get accustomed, there are unlimited use cases for it. We have implemented many different types of networks for many different applications.
  • URL filtering.
  • Application control.
  • Monitoring and reporting.
  • Router functions.
  • More applications and features on Application Control.
  • Preconfigured VPN client with IP, user and then user just input password. Allow remote domain PCs to automatically connect to VPN.
  • Equivalent of Fortinet VPN or PepVPN.
  • Fantastic price point for one of the most important parts of network security.
  • Bandwidth management and reporting allows us to make good decisions on bandwidth requirements from ISP.
  • URL filtering and application control, as well as policy schedules, allow us to manage the workforce's access to time-wasting websites.
No, we are a WatchGuard partner.
Setup is relatively simple. For maximum efficiency, we implemented a standard form that customers fill out with all the information we need to configure the firewall. Although we do this, there is always some application or service that needs troubleshooting when implementing for the first time, especially with small businesses.
All of these services on one license definitely save money in the long run. Some of the services are needed but are only added to our stack because WatchGuard Network Security includes it. A lot of customers do not know what is needed for network security features and the packages WatchGuard Network Security include make it affordable and good for marketing.
WatchGuard Network Security has more features than Peplink and Meraki and ultimately makes it a better firewall than them. Sophos is very similar in feature set however WatchGuard's approach to management and visibility sets it apart.

Do you think WatchGuard Network Security delivers good value for the price?

Yes

Are you happy with WatchGuard Network Security's feature set?

Yes

Did WatchGuard Network Security live up to sales and marketing promises?

Yes

Did implementation of WatchGuard Network Security go as expected?

Yes

Would you buy WatchGuard Network Security again?

Yes

WatchGuard Network Security firewalls can be used effectively as a security device for almost all scenarios. We use WatchGuard appliances in a wide variety of different applications.

WatchGuard Network Security Feature Ratings

Identification Technologies
9
Visualization Tools
10
Content Inspection
9
Policy-based Controls
9
Active Directory and LDAP
7
Firewall Management Console
10
Reporting and Logging
10
VPN
7
High Availability
9
Stateful Inspection
9
Proxy Server
10