Webex App: the tool for business
November 04, 2021

Webex App: the tool for business

Ender Sanchez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Webex App is the second communication tool of the company. When it is updated it takes a long time to open for the first time. It is the tool we use with clients, but at the organizational level, we use Microsoft Teams' whiteboard. Webex can be used to record the meeting.
  • If you do not have internet access, you can add a phone without internet connection calling from the national number.
  • Screen share does it ideally.
  • The user interface is intuitive.
  • When the user has a bad internet connection it is difficult to load the application.
  • It has been positive because some calls with some clients have started new projects.
in my case, Webex App is associated with business, the other tools that I use are more for family-like hangouts like Skype. Zoom and GoToMeeting to take a class, and Teams only for follow-up calls. Webex App is a more professional, robust tool.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Microsoft Teams, Google Hangouts (Classic), Zoom
The application maybe should be a little lighter.
  • At the business level, Webex App is the default option for the company or for training because we have had meetings with Cisco.
  • The mobile app Webex App is the best.
  • At the bandwidth level, the Webex App demands more bandwidth than other communication tools.
  • The chat is sometimes confused to send a message to a single user.

Webex App Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
6
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Chat
Not Rated
Notifications
6
Discussions
Not Rated
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
9
Versioning
3
Video files
9
Audio files
9
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated