Webex Calling for the win
November 04, 2021

Webex Calling for the win

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with Webex Calling

I have implemented it in about 12 organizations. Even though it has come a long way in the last 3 years, I still hope it continues to mature and grow with a more rich overall experience.
  • Flexibility to answer calls anywhere.
  • Great collaboration experience with voice/video/IMing/meetings.
  • Ease of management.
  • Multiple locations for 1 user.
  • Changing of locations for a user who moves.
  • Single inbox.
  • Better call park.
  • Local FXO analog gateway.
It meets most of my clients' needs with end to end encryption.
I think it is a better overall experience then other solutions like MS Teams, Ring Central, etc.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

I think for 90% of clients Webex Calling is a great solution. But a company that has a lot of movement with users in multiple locations like schools, would need to take a second look at.

Webex Calling Feature Ratings

Hosted PBX
6
Multi-level Interactive Voice Response (IVR)
5
Directory of employee names
7
Answering rules
6
Call recording
7
Call park
1
Call screening
5
Message alerts
5
Mobile app for iOS
Not Rated
Mobile app for Android
7