Get rid of paper receipts and deal with claiming expenses at the time and not later!
Updated April 16, 2024

Get rid of paper receipts and deal with claiming expenses at the time and not later!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Across a team of field-based surveyors - this is our core business, so effectively it is used across the whole organisation. The team used to collect paper receipts and post them in once a month. This means receipts are submitted via the system.
  • Plots different cost codes.
  • You can upload on a daily basis and then it is quicker at the end of each month.
  • You can separate cash and credit card into different claims.
  • It adds everything up!! Simple but necessary!
  • The photos snap to square - would be better if they stayed portrait as you have to keep retaking.
  • When we signed up we were told that there would be integration with our credit card receipts but this hasn't been possible - we are with HSbC bank.
  • I find it confusing between taking photos for each item or loading them up first.
  • It's positive from filling in the dreaded excel expenses form - positive.
  • Cost is the same as the stamps ... so cost neutral.
  • Less paperwork which is a benefit - Positive.
  • No errors with maths - positive.
I still find elements clunky and a few times my entries have got corrupted and then it has corrupted the entire claim. This was not great as I had thrown away receipts and then couldn't properly record them and I had lost all the photos, etc.
On the one time I rang, this was good.
All claims go into our FD, and he approves. He much prefers it and it is working well.
Just wanted a system that automates expenses, recording, and removing the need for loads of paper receipts to be posted around the country.

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

All seems OK to me. I don't have experience of other platforms however if you are going on business travel it would be good if you could group things under one overarching title to have to repeat info time and again.

Using Webexpenses

40 - Our business provides site based reinstatement cost assessments for insurance purposes. Web expenses is used by the field based surveyors for mileage, accommodation, subsistence food etc.
The admin team are occasional users for mileage to training or off site meetings. The management and sales and marketing team use the system for client meetings, mileage, accommodation etc.
I don't think we have any specific person in house. We are self taught and train each other to use the system. We would refer to the online support if needed.
  • ease of use
  • no need to post receipts in the mail system
  • cost saving due to the cost of postage
  • easier for finance team to manage the expenses process
  • auto calculation of mileage saves time
  • we thought it would be more expensive than a manual process but due to the increase cost of postage it saves money
  • not sure currently
it is working and people know how to use it, therefore we wouldn't seek to change matters