Long term user of WebPT
February 13, 2023
Long term user of WebPT
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- EMR
- Home Exercise Program
Overall Satisfaction with WebPT
We use WebPT daily to schedule our patients and document therapy provided.
It makes managing the schedule fairly easy as well as to document.
It makes managing the schedule fairly easy as well as to document.
- scheduling
- document treatment
- manage patients' paperwork with e-docs
- Often requires several click to get to any given outcomes. It should be less click intensive
- In my experience, the patient data base search is very limited when searching by name. Very frustrating when looking up someone you know is in, but the name won't come up. It work better with date of birth but this is not the 1st thing that comes to mind when search. Quick searches does not work with WebPT ID, only in Advanced Search, it being an example of extra clicks needed.
- In my opinion, poor contact management, patients are not in the contact manager, so they need to be added if you want to email or fax them info from there EMR...
- Limited details when searching a physician's info and referral history, there is a list of referral but no date range of when each one was last seen...
- Improved documentation completion
Good solution
Fairly good, but we just found out that several claims were failing validation after some cpt codes were updated and our 3rd party biller was not notified...
Do you think WebPT delivers good value for the price?
Yes
Are you happy with WebPT's feature set?
Yes
Did WebPT live up to sales and marketing promises?
Yes
Did implementation of WebPT go as expected?
Yes
Would you buy WebPT again?
Yes