A really good product - but kind of expensive.
June 25, 2023
A really good product - but kind of expensive.
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- EMR
- Digital Patient Intake
- Home Exercise Program
- Billing Software
Overall Satisfaction with WebPT
WEBPT ESSENTIALLY RUNS THE WHOLE OFFICE - FROM SCHEDULING AND ENTERING PATIENT INFO; TO DOCUMENTATION, HEP, BILLING, AND EVEN SOME MARKETING/PATIENT RELATIONSHIP MANAGEMENT.
- EASE OF SCHEDULING AND PATIENT REMINDERS.
- DOCUMENTATION IS USER-FRIENDLY.
- SENDS DIRECTLY TO BILLING AND HELPS COMPLIANCE WITH ALL THE RULES.
- I wish the patient reminders didn't cost as much to send, and it would be great to be able to send text messages for any other reason.
- WebPT adds on extras that always seem to cost more - overall, it is kind of expensive.
- I always wish the documentation was quicker - but I'm not sure what else that would take.
- Improved compliance.
- Ability to track statistics.
- Follow up with patients.
The challenge for a long time was to find a user-friendly EMR that worked and was reliable - WebPT was the best solution; we tried several others.
The patient experience? No - that is about people - not technology.
Do you think WebPT delivers good value for the price?
Not sure
Are you happy with WebPT's feature set?
Yes
Did WebPT live up to sales and marketing promises?
Yes
Did implementation of WebPT go as expected?
Yes
Would you buy WebPT again?
Yes