When I Work Helps Improve How We Work
February 08, 2020
When I Work Helps Improve How We Work
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with When I Work
I work in the Conference & Event Management office at a university and we use When I Work for our summer student staff. We have a flexible schedule and various different shifts, so When I Work helps us keep track of who's working what when and helps our student employees keep track of their ever-changing work schedule. Before When I Work we were relying on student supervisors to keep track of who was working (or not working) any given shift and now anyone on our team can consult the When I Work schedule and see the full scheduling picture.
- Mobile-friendly: our student staff loves the app and use it frequently to check their schedules.
- Straight forward the learning curve is minimal for our student staff and they can figure out how to use When I Work with only a quick tutorial.
- Setup is confusing and a little cumbersome.
- Some components are confusing: for example, never really sure what the difference is between selecting a schedule and selecting a position
- No missed shifts: shifts that were listed and assigned in When I Work had a 100% attendance rate.
- Saves time: rather than trying to track down where someone is or who is working a specific shift I just consult my When I Work scheduler dashboard and can find the answers to scheduling questions without having to go on a wild goose chase.
When we were deciding on a scheduling software we evaluated When I Work and When To Work as our potential solutions. Ultimately we decided on When I Work because it offered a more user-friendly interface and was easier to use than the When To Work option. When I Work fit our budget and provided an excellent solution for us.
Do you think When I Work delivers good value for the price?
Yes
Are you happy with When I Work's feature set?
Yes
Did When I Work live up to sales and marketing promises?
Yes
Did implementation of When I Work go as expected?
Yes
Would you buy When I Work again?
Yes