Item: Acquia DAM (Widen)
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use it to organize all our digital assets and store them in one central place that's easy for employees to find and use.

Pros and Cons

Quick start implementation with Rebecca
Chat support

Less marketing emails
Always linking to support blogs vs ablity to talk through it with someone

Return on Investment

Storage off our internal file network
one central place for findablity

Support Rating

Sometimes very helpful and other times just get referred to a blog/support article to figure it out yourself. That's frustrating.

DAM System Solution

Quicker ability to find digital assests to better our marketing materials for both internal and external customers.

Less expensive and more geared to our industry but reasons we went with Acquia DAM (Widen) included: chat support portals Wisconsin based (or it was) Customer service Reviews from other users were very positive

Key Insights

Do you think Acquia DAM (Widen) delivers good value for the price?

Not sure

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

Likelihood to Recommend

Provides one place for our employees to easily find assets to use quicker. Also took storage off our internal file structure.

Acquia DAM (Widen) has perks others do not!

Overall Satisfaction with Acquia DAM (Widen)