Workfront is a great tool but continues to increase in price.
February 01, 2017

Workfront is a great tool but continues to increase in price.

Jerry Birket | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

Workfront is being used across our multinational company and is a great tool for us. We use it to track many things about a project from the overall status to cash flow expectations. Other aspects include budget management, resource allocation, time keeping, and historic data collection. It is a great one stop shop for retaining information in multiple areas of multiple projects.
  • Time keeping. It allows for easy time entry and comments on specific tasks or general hours.
  • Budget vs. Actual analysis. Being able to plan a project and then see how it is actually executed is built into Workfront.
  • Cash flow expectations. The Expenses input as well as the Billing Records tab really help forecast the current cash flow.
  • The app, when used from your phone, iPad, or tablet is horrible.
  • Workfront maintenance is usually not a problem in the USA as it is done after hours, but can get in the way when working from China or other areas in the world that are on a different time zone.
  • Resource allocation tracking is not as user-friendly as other competing platforms.
  • Positive: It helped by providing a place to track finance paperwork along side project paperwork.
  • Negative: It continues to increase in price.
  • Positive: It eliminates the need for other time tracking services.
I have not looked too deep into others however other employees in the company are as the price continues to increase. We know others have stronger resource allocation tracking aspects, which are important to us, but that benefit may come at the expense of other areas being less effective for us.
Project based companies will find many uses for this and can really benefit from it. If you are a domestic company in the USA it will have very little downtime. The problems are few and customer service is available.

Product based companies may not like it as much. It does not allow for multiple currencies within a single project. It also continues to increase in price and does not allow a company to continue using it at the same price they started from.

Adobe Workfront Feature Ratings

Task Management
8
Resource Management
4
Gantt Charts
Not Rated
Scheduling
1
Workflow Automation
Not Rated
Team Collaboration
Not Rated
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
7
Email integration
Not Rated
Mobile Access
1
Timesheet Tracking
9
Change request and Case Management
5
Budget and Expense Management
7
Quotes/estimates
5
Invoicing
8
Project & financial reporting
8
Integration with accounting software
5