We've used Wrike for over 3 years and don't plan on changing anytime soon.
March 28, 2015

We've used Wrike for over 3 years and don't plan on changing anytime soon.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

Wrike is used by all of our office personel, sales, operations, IT, and owners to manage all of our daily tasks and project level tasks.

Pros

  • Inter-department collaboration.
  • Keeping projects on task and driving action items.
  • Accountability between managers and employees
  • Document collaboration and versioning. Much easier than emailing MS office documents between many people and trying to keep track of what changes were made.

Cons

  • We'd like to see integration with Microsoft OneDrive or a way to centrally manage documents that have been uploaded.
  • They are starting to push a "premium" subscription that does not have very much additional functionality, yet the price is very high.
  • Ability to convert meetings from places to "talk" about things, to actual create action items in real time has been priceless.
  • Visibility to what is happening from a management/owners standpoint has been incredibly useful.
We use Wrike in IT for projects only. For any normal IT help desk type "tickets", we use a traditional help desk software that ties to our actual IT users and assets.

Wrike Feature Ratings

Project Management
9.2
Task Management
10
Resource Management
8
Gantt Charts
10
Scheduling
9
Team Collaboration
10
Document Management
8
Email integration
10
Mobile Access
10
Timesheet Tracking
8
Professional Services Automation ()
Not Rated

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