Item: Xactly Incent®
Rating: 5
Author: Geena Garcia

Use Cases and Deployment Scope

We currently use it for our sales team, and it is managed by the finance and sales ops team. I am in the finance team, and since we don't have a compensation analyst, I, as a member of the FP&A team, handle all incentives. It helps automate our sales incentives process and reduces manual errors.

Pros and Cons

Reduces manual errors by helping double check.
It's easy to use for the sales team to see their targets and attainment.
It helps keep everything centralized on one system.
It reduces the use of manual spreadsheets.

It is still very manual, and requires a lot of uploading.
It can be very finicky.
It requires a lot of training for the admin.
It's very limited in transferring data between the different modules.

Return on Investment

Positive: it is good for the sales team to be able to see their incentives all in a central location.
Negative: it's time consuming for the admin.
Negative: it needs a lot of expensive training.
Positive: it helps reduce errors in manual work.

Alternatives Considered

I have not used any other incentive programs.

Xactly Product Usage

Xactly Incent
Xactly Objectives
Xactly Connect

Likelihood to Recommend

I keep feeling like there is a lot of great potential with Xactly Incent. However, it is still very manual and quite labor intensive for an admin. The process is very time-consuming, and can have many errors very quickly. It is great for the sales team, and they seem to enjoy it, but as an admin, it is only really helpful in reducing manual errors because there are so many checks.

Xactly Incent -- too much training needed

Overall Satisfaction with Xactly Incent