Xactly Incent for rapid growth software startup
October 08, 2021
Xactly Incent for rapid growth software startup

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Xactly Incent
Xactly Incent is being used to integrate with Salesforce, calculate and payout commissions, sales plan approval workflow, commission inquiries, sales performance reporting, and commissions audit. Incent is being used to improve a high-touch process of pulling our sales bookings, sales comp plan approvals through emails, organize sales crediting hierarchy separate from our organizational hierarchy, provide reporting to downstream systems of NetSuite and Xactly CEA, and move away from Excel.
- Able to calculate complex commission calculations.
- Canned incentive statements.
- Audit logging.
- OKTA SSO.
- Mobile statements.
- UI is complex.
- Improve Integration with Xactly CEA and NetSuite.
- Ability to generate sample commission statement as a canned report for training sales teams.
- Error messaging is ambiguous.
- Reporting not able to be pushed to data warehouse or other systems.
- Single calendar only which can cause issues with subs with different calendar.
- Transparency of commission earnings and Sales force trust in payments.
- Quarterly payouts have changed to monthly payouts due to scalability.
Incent came with a less complex proposition to solving our need to move away from a spreadsheet. It does the basic things right and with a fast-changing start-up, canned incentive statements, best practice sales positions that roll into their Insights and Benchmarking products provided a more easy-to-use system.
Do you think Xactly Incent delivers good value for the price?
Yes
Are you happy with Xactly Incent's feature set?
Yes
Did Xactly Incent live up to sales and marketing promises?
Yes
Did implementation of Xactly Incent go as expected?
Yes
Would you buy Xactly Incent again?
Yes