Xactly promises made and promises kept!
November 09, 2021
Xactly promises made and promises kept!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Xactly Incent
Xactly is used by our US and International sales team members. We also warehouse bonuses which are calculated externally to have a one source location.
Pros
- Easy to upload batches.
- The admin can perform certain processes without waiting until process cycles occur.
- User can easily access the system.
Cons
- Setting up calendars so that they appear on the Analytics reporting needs to be improved, There are entirely too many steps in this process and I always have to have the Support team assist with this process.
- Needs to have a method so if one rep in a batch has an error, you do not have to remove, re-upload, and process the entire batch.
- It would be great if actions taken would have immediate updating to the various reports, so you are not waiting on the 2 hour processing to occur to see the results.
- It is easy to access, so there is little time spent by the sales team reviewing their results.
- Some aspect of process transactions to calculate commissions are extremely user friendly so my productivity is not stagnant when I need to use Xactly .
- I believe the cost/benefit are in line based on what we pay for the yearly contract.
These tasks are done externally.
None
The other systems I have evaluated are very much equal to Xactly, but offer a lot more extras in which Xactly has as a separate charge item.
Do you think Xactly Incent® delivers good value for the price?
Not sure
Are you happy with Xactly Incent®'s feature set?
Yes
Did Xactly Incent® live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Xactly Incent® go as expected?
I wasn't involved with the implementation phase
Would you buy Xactly Incent® again?
Yes
Comments
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