Xero is what I use for my own company's bookkeeping
Updated January 08, 2018

Xero is what I use for my own company's bookkeeping

Ean Murphy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Xero

We use Xero in our own organization, having switched away from QuickBooks, since it allowed better automation of daily bookkeeping tasks, and is user friendly by our office manager and billing assistant, neither of whom were trained as bookkeepers. We recommend Xero to most of our clients for the same reasons: user friendly, automated and, best of all, scaleable for the growing business through the many add ons.
  • "Rules" for income, expenses, and transfers speeds up data entry
  • No cost-per-user access fee means all the partners/board can see the reports without having to pay extra
  • Simple, elegant user interface
  • time saving shortcuts that make checking the books & reporting easier
  • Job costing using 'billable' items and the ability to see whether an expense or time entry has been billed to a client. They have added Project codes recently, so this may be coming
  • Manual reconciliation or better way to track down transactions that have been changed since reconciliation
  • Sales by item reports (without requiring items to be tracked for inventory)
  • System to track changes/sync errors with add on software
  • Better collaboration with clients, allowing more off-site work (increasing productivity since no time lost to travel)
  • Easy delegation within my firm through user management, allowing better customer service and support
  • Automation of data entry tasks lets us focus on being trusted advisors and second set of eyes, allowing us to bill at a higher rate
QuickBooks for Mac is not a viable product. PC desktop makes off-site work difficult (and hosted environments are clunky and slow). QuickBooks Online is improving, but all recent innovations seem directly in response to, and taking a lead from Xero base product. Overall, Xero is a fresher more responsive company with a great product.
If a business plans to grow rapidly, Xero is a great choice. The ability for the client to find the right add-on is amazing.

Xero Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
8
Bank reconciliation
8
Expense management
8
Time tracking
5
Multi-currency support
9
Multi-division support
9
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
8
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
7
Localizations
Not Rated
Journals and Reconciliations
8
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
8
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
8
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
9
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
9
Plug-ins
9
Role-based user permissions
8
Single sign-on capability
10

Using Xero

10 - Office manager & her assistant, as well as all our client bookkeepers, use Xero. Most of our staff is Xero certified.
We provide full charge bookkeeping services as well as business consulting and coaching. Xero dashboards make it easy to talk with clients about the state of their books and what is on the horizon for them financially.
6 - Our full-charge bookkeepers perform both basic entry tasks (which have been significantly automated) as well as reconciliation and reporting. Our management staff train clients on using Xero and understanding what the reports mean. Most client Xero questions are pretty basic and easy to answer, but folks prefer to come to us for guidance over emailing the free Xero support.
  • Confirming books are clean and up to date every day
  • Cash forecasting and budgeting
  • Managing A/R and using the automated reminders function and integrated payment link

Using Xero

Simple and elegant - designed for the way an end-user would think, not just for bookkeepers
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Bank reconciliations are fairly automatic, and don't need to be done in a separate module once transactions from the bank are entered
  • Dashboard gives you all information at a glance
  • Customized watch list lets you track accounts you really care about on the dashboard
  • If a previously reconciled transaction is changed, it is really hard to track it down or figure out why the bank statement won't match Xero
  • No good add-on or module to track billable time and expenses
Yes - really well! Full site available and useful from my iPad Mini