Yesware, a great email tracking tools and cool dashboards for the techy saavy Sales Professional.
January 22, 2016

Yesware, a great email tracking tools and cool dashboards for the techy saavy Sales Professional.

Sameer Advani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Yesware

We are using yewsare to help sales write emails to clients and logging data in Salesforce. Additionally the insights on how email communications go, was a big initiative for 2015. Yesware solved these problems for us. Yesware is only used by our Sales Team.
  • Email tracking, good reports on whether the email has been read, etc.
  • Good tracking into SFDC, allows some neat dashboards.
  • Good email templates, lets the team know what is working for their peers.
  • Outlook connector is glitchy and hard to administer.
  • Gmail connector sometimes glitches out and requires you to remove and add the plugin.
  • Yes, its led to 40% faster lead conversion.
  • Better collaboration amongst our team.
  • Helped management have visibility on the proposal pipeline.
We compared Yesware to ClearSlide. We already had join.me so we didn't need the screen share/features of ClearSlide but we wanted email tracking. Yesware fit that need and the price was great.
Yes, client tracking client emails and monitoring the data as a sales lead. It is well suited for spiffs.

It didn't work well for our older Sales Folk's as the learning curve was too difficult with all the glitches and overall clunkyness.