Zapier - A great way to easily share data across systems.
March 16, 2017
Zapier - A great way to easily share data across systems.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zapier
Zapier is being used by several departments in our organization. We use WuFoo to send forms to customers, as well as capture information from our internal staff. One of the downsides to WuFoo is that their reporting is limited to users of their platform. Zapier has allowed us to sync form results from WuFoo and put them into a shared Google Sheet, eliminating the need to export the report and email it to others within our organization. Now, all we have to do is go the appropriate Google Form to view current, up-to-date information.
- The setup is actually pretty easy. I understand how to use technology, but I am not a tech expert. Anyone can do it.
- Data can be shared instantaneously from one system to another, eliminating the need to check multiple places for info.
- The "Zaps" are on a set-it-and-forget-it system. Once setup I don't have to worry if the system will keep working. It does the hard work for me.
- I have a hard time finding the button to do a manual data push.
- You have to make sure access to Zapier and the connected system are the same. I had "view" rights in Wufoo but not "edit." I could set up the Zap, but when I went to turn it on I got an error. This was fixed once my access in WuFoo was upgraded.
- Increased transparency into internal processes.
- Increased accountability among individuals within the organization.
- Helped us identify areas for improvement, allowing us to focus efforts on important challenges facing our organization.
I have evaluated Zapier [compared] to Workato. Zapier seemed easier to connect systems together. They also have a larger selection of integrated platforms. Workato has no free option, and getting their "recipes" (integrations) set up required a great deal of trouble shooting and email with their support team. Overall, Zapier is easier to use, if they can integrate with the platform you are looking for.