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Perfect fit for our team
August 29, 2022

Perfect fit for our team

Sydney Ziegler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ziflow

It allows for an in-depth and easy-to-collaborate review! It helps us make sure that folks across our different departments can easily engage and have conversations about our packaging, manuals, and quick-start guides. Our hearing protection is safety-guided, and there are a lot of details that can very easily get lost in the shuffle. Ziflow makes that a much easier approval process.
  • Text edit callouts - select something and be able to highlight, insert, delete, etc. easily
  • Prepping files to share
  • Easy response format via email
  • Simple interface
  • Notification customization on lower-paid plans
  • Prompt to confirm approval/denial when exiting the webpage (people forget to actually mark their approval after commenting)
  • More useful folder structure
  • Positive: Time saved
  • Positive: Less design-time spent compiling edits
  • Positive: Efficiency
  • Negative: Cost
It's greatly impacted our process. People know that they'll be asked to review via this system. I wish it was easier to create a notification system that works for our management team though - the automatic notifications can overload someone's email very quickly. Unfortunately, a lot of features are also only offered at the higher price points where they're not really accessible.
People can have conversations about specific callouts and features in one place. It allows us to collect all of that usable feedback in one area and implement it. Not to mention that when we get to a stage later where these topics may come up and someone changes their mind, we can continue to easily reference that previous conversation.

Do you think Ziflow delivers good value for the price?

Not sure

Are you happy with Ziflow's feature set?

Yes

Did Ziflow live up to sales and marketing promises?

Yes

Did implementation of Ziflow go as expected?

I wasn't involved with the implementation phase

Would you buy Ziflow again?

Yes

Ziflow is by far the best option out there for our team.
We use Ziflow specifically in reviewing our product materials. I wish it was easier for someone to learn the commenting features - it can be a lot to ask them to watch the Ziflow tutorial (10-15 minutes) or schedule time to go over it with each person. It's great for getting really zoomed in and figuring out the details, but this means that sometimes edits are hard to notice between versions. There should be something in the upload feature where you can reflect this more. We've gone around this by adding boxes around areas that are changed for reviewers to quickly approve the appropriate changes. Even small features like a spell check option or MLA/AP style check or if a word should be hyphenated would be great functionality. Could we add this as a feature where we can teach the system what words are needed for our style and it catches any incorrect punctuations or spellings of those?