Item: Ziflow
Rating: 10
Author: Christopher Mitchell

Overall Satisfaction with Ziflow

Use Cases and Deployment Scope

We use Ziflow as a primary method of presenting a proof of our customer's art files to them prior to printing for review and approval. We needed a solution to manage the volume of proofs and customers that provides an online method of proof approval since our customers are frequently "on the go". We proof 50 - 100 art files a week with an international market, so it's important to have history, time stamps, and a record of comments and approvals.

Pros and Cons

Pros

Presents a clean, easy to understand customer facing product
Makes the job easier with automations and workflows.
Keeps track of all comments, decisions, and time stamps of customer actions.

Cons

A simple option to resend an already sent proof would be nice.

Return on Investment

Improved efficiency of my staffs time through workflows and integrations
Improved experience for our customers

Key Insights

Do you think Ziflow delivers good value for the price?

Yes

Are you happy with Ziflow's feature set?

Yes

Did Ziflow live up to sales and marketing promises?

Yes

Did implementation of Ziflow go as expected?

Yes

Would you buy Ziflow again?

Yes

Other Software Used

Adobe Illustrator CC, monday.com, OpenText Hightail

Likelihood to Recommend

When our customers view proofs, they want to ability to review, compare, comment, and provide any feedback for changes in one platform. Our previous proofing platform was clunky, required a lot of handholding and jumping back and forth between a few different mediums. Ziflow gives our customers the ability to perform all needed actions from one location, and we can work directly with them through Ziflow as well.

Comments

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A Great Product Front to Back