Great asset to our company!
August 30, 2020

Great asset to our company!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zipwhip

Zipwhip is used throughout our company, however, typically it's only used by myself and a few other people. The main reason we began using Zipwhip was to confirm appointments to cut down on our "no-show" numbers. Since implementing our automatic scheduled confirmation texts, that number has decreased. Clients also like the ability to text us vs always having to call. In a world where technology and accessibility are important to clients, this is a fabulous asset to our company!
  • Scheduled texts - when scheduling an appointment, we schedule a text to be sent prior to this appointment
  • Automations - we can set up auto texts and responses
  • Clients feel like we're easily accessible.
  • Appointment confirmations cut down on no-show appointments.
None. I wasn't involved in the decision making, however, I like all the options Zipwhip has to offer.
I've never had to contact support.

Do you think Twilio Zipwhip (discontinued) delivers good value for the price?


Are you happy with Twilio Zipwhip (discontinued)'s feature set?


Did Twilio Zipwhip (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Twilio Zipwhip (discontinued) go as expected?


Would you buy Twilio Zipwhip (discontinued) again?


Clients like the accessibility of texting an office instead of calling.