Great texting product for a low price
April 04, 2022

Great texting product for a low price

Sara Kelley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zipwhip

Zipwhip allows us to receive texts using our business number and helps us communicate with clients, employees, and others. Before Zipwhip, we had no way to text with people outside our law firm. It has been incredibly helpful over the last 4 years, but unfortunately, it will no longer offer services after this year.
  • Texting
  • Organizing
  • Communicating
  • Recognizing spam
  • Needs an app
  • Capturing past texts
  • Texting
  • Quick responses to people
  • Low cost
  • Pos - Allowed us to quickly contact people
  • Neg - Not able to download all past texts
MyCase previously didn't have texting (it does now). When we chose Zipwhip, there was nothing out there at the time that compared to it. We selected Zipwhip because it was a low-cost and easy-to-use add-on to our tech stack that allowed us to communicate quickly with people, such as clients and others outside our firm.

Do you think Twilio Zipwhip (discontinued) delivers good value for the price?

Yes

Are you happy with Twilio Zipwhip (discontinued)'s feature set?

No

Did Twilio Zipwhip (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Twilio Zipwhip (discontinued) go as expected?

Yes

Would you buy Twilio Zipwhip (discontinued) again?

Yes

Well suited for people with landline telephones who have small businesses needing an low cost add-on text feature for outside communications. It is not a good fit for people who want to download past texts sent via Zipwhip because there is no way to download all previous communications. Zipwhip is no longer available to anyone, as it is closing down as of 2021.