Zoho is Perfect
September 05, 2023
Zoho is Perfect
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
We use Zoho CRM to organize our current deals and input all the information for that specific deal. We also use it to track the deal and see where the current stage is, from intake to closed. Zoho helped our company in being more organized with our client information and also to help other employees be able to view client information easily and answer their questions, without having to reach out to an employee in another department for answers.
- Organization
- Questions and Answers
- Stage of deal
- There have been days when Zoho has been down and it puts a stop to our work day until it is fixed
- Positive impact because it helps us close our deals faster due to its organization
It helps the customer experience to be better because with its great attention to detail, any employee in any department can find out key information about each client and help address any issues or questions they might currently be having with this specific customer. And by providing great customer service, it will help us with customer retention
Zoho is the only product we have used. Our company is fairly new and before purchasing Zoho a few years ago, client files were only saved and looked at through our company server. Because of how great Zoho has been, we have never considered looking for another product because there really is no need
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes