Item: Zoho CRM
Rating: 10
Author: Aman Sanghvi

Use Cases and Deployment Scope

Zoho will provide the date-wise time tracking so that the client will know how many resources will work on the particular tasks. Zoho will provide information about the different reports of the different users monthly weekly as well as task-based. zoho will helpful to track the details of the different task and developer

Pros and Cons

Time sheet
project Management
Resource Allocation

Download Report in PDF Format
Calendar view could be betteer

Return on Investment

Easy Analysis of the Developmment
Report management
Project Management

Product Scalability

It solves project management issues including resource allocation, project handling, and Billing also there should custom report management. There should be proper task creation, tracking of the different tasks, and an overview of the different phases of the project. There should be a report analysis of the project-wise as well as for the developer wise

Zoho Customer Experience

For the end customer, there is multiple things helpful and experience and retention of the product.
Time management, Project Management,Billing ,Invoice, Developer Status, Work allocation

Alternatives Considered

Trello, Asana and Agile Hive - SAFe in Jira

Zoho CRM provide the end to eend solution for the end users as well as the zoho users. It provide the solution for the developer, management and billing as well invoice for the clients

Key Insights

Do you think Zoho CRM delivers good value for the price?

Yes

Are you happy with Zoho CRM's feature set?

Yes

Did Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Zoho CRM go as expected?

Yes

Would you buy Zoho CRM again?

Yes

Other Software Used

Agile Hive - SAFe in Jira, Trello, Asana

Likelihood to Recommend

Well Suited: When you want to analyze a particular task and how much time was taken by the developer then Zoho is required. Also, there should be the proper allocation of the resources in the particular project then Zoho CRM will be useful.

Less Appropriate: When there is a download of the report and automation required then Zoho is not appropriate. For example, if I want each developer report at the end of thee month on my email ID then it is not suitable

Review for Zoho CRM

Software Version

Overall Satisfaction with Zoho CRM