Zoho Social: A Total Must for any Social Media Manager!
December 14, 2016

Zoho Social: A Total Must for any Social Media Manager!

Francesca Confortini | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I am the social media manager of the organization, therefore the whole company relies on the software. I usually schedule all the posts that I am going to use for the week on a Monday and then check it and update it whenever I have anything to add to my social media agenda.
  • Instagram notifications work perfectly.
  • Schedule of posts works perfectly.
  • I can easily see how the post is going to be visible by other users in the social media pages I choose to use.
  • The dream is to get a deal with Instagram so that Zoho could post content itself without relying on people's phones.
  • It has improved my social media management activities and saved a lot of my time.
  • It has made me learn what the best times are to post something on social media.
I mainly selected it because I found it more intuitive and easier to use than Hootsuite; I was also very pleased about Instagram notifications as they did not disappear from my phone like they used to do when using Hootsuite, making it impossible for me to post my content in time.
I genuinely can't think of any inappropriate scenarios for Zoho Social, as it is a suitable software for both businesses and individuals. I think the most suitable role of it is in a small company, where social media is easier to manage compared to a larger business, as it's very efficient and quick but it also forces you to select a day in a calendar in order to look at your scheduled posts instead of having them all together, therefore you must be able to roughly remember when you had scheduled it for.

Zoho Social Feature Ratings

Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
10
Audience targeting
Not Rated
Content optimization
6
Automated routing and prioritization
7
Customer interaction histories
Not Rated
Not Rated
Content marketing
Not Rated
Twitter
Not Rated
Facebook
Not Rated
LinkedIn
Not Rated
Google+
Not Rated
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Mobile access
9