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Zoho Social Review
September 10, 2020

Zoho Social Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social is being used by our organization to post content on various social media platforms. We also utilize the analytics to measure the performance of the individual posts.
  • The ability to schedule posts in advance
  • The ability to monitor the performance of individual posts
  • The ease of use, especially for someone who is new to the platform
  • More support on the platform, as a blog for example
  • More how-to guides, which is something offered on other platforms
2 - The team at our organization that use this platform are all marketers.
  • It's allowed for us to establish a process in tracking the performance of posts
  • It's enabled us to adapt our strategy based on performance
As a new marketer, Zoho Social is well-suited for scheduling posts, monitoring engagement, and seeing high-level analytics about how posts are performing with the audience. The analytics are pretty high-level, however, so I could understand how more seasoned marketers and organizations would require a greater level of detail.

Zoho Social Feature Ratings

Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
8.0
Content planning and scheduling
8
Audience targeting
Not Rated
Content optimization
8
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
7.0
Twitter
7
Facebook
7
LinkedIn
7
Google+
Not Rated
Instagram
7
Not Rated
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
8.0
Role-based user permissions & privileges
Not Rated
Mobile access
8