Item: Zoho Social
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I use Zoho to manage my organization's social media channels and it's been a game-changer! It makes scheduling and posting across multiple channels a breeze. Before switching to Zoho I was spending hours scheduling social media, now it just take minutes. Zoho also has great analytical and other tools that make social media management extremely effective.

Pros and Cons

Multi-channel publishing
Media library
Simple and bulk content scheduling

With so many capabilities it can sometimes be overwhelming
Takes a little time to get used to the platform

Return on Investment

Has nearly doubled our social media postings
Has allowed us to better analyze our results by bringing all social media channel analytics together

Alternatives Considered

Buffer and Hootsuite

Zoho Social is much better than any of the other social media management platforms I've ever used - it has more capabilities and better price points!

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Usability

It is very easy to use - I had no problems navigating the platform or performing the publishing and scheduling tasks that I needed to do!

Support Rating

Never contacted support

Likelihood to Recommend

For small non-profit organizations, Zoho is probably the best tool out there for managing multiple social media accounts! In small organizations there is usually not a dedicated person or team for social media, so having a tool that can allow you post on 4 channels with one click is a dream come true. I have tried several other platforms and none of them come close to Zoho - highly recommend!

Happy to do a Zoho Social review!

Overall Satisfaction with Zoho Social