Zoom Made Video Conferences Great Again!
October 17, 2017

Zoom Made Video Conferences Great Again!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Personal

Overall Satisfaction with Zoom

We use Zoom across our company; some users have the free version, some users have the paid version. If we have people who go on long online meetings, we get them a paid account so they won't be kicked out of their session after 45 minutes. Zoom is used for remote client meetings, which require screen sharing, passing the control of screen, and recording the online meeting.
  • Connecting and testing sound (microphone test included) are super simple unlike its competitors; where you can't test a mic and will find out after connecting that people can't hear you.
  • The screensharing and passing the control to someone else is super simple.
  • Zoom is great for recording meetings. I've worked with other platforms where the recorded material is either in a non-generic format, or it has to be recorded on the cloud and you'll run out of space sooner rather than later. Zoom gives you some options: sound only, with video. Then you can choose to record it on your laptop or keep it in the cloud. I've had meetings for an hour and was able to easily send sound only ma4 files via email to participants who couldn't attend. It's very user-friendly.
  • If you aren't logged into your account and you are hosting a meeting, when you follow the link to join the meeting, the system says: wait for the host to start the meeting. A simple link that says "if you are the host, login here" would save a lot of hassle and panic if you're late to your own meeting.
  • We were with WebEx before and it wasn't liked in general; people started enjoying online meetings for the simplicity of Zoom.
  • Google Hangouts is also widely used at work and I can see people preferring Zoom over Hangouts. I can't exactly point to saving money for us but it is cheaper than WebEx.
Compared to WebEx, it's super user-friendly and recording is easy as pie.
Compared to Hangouts, its capacity is wider (recording, passing control etc.).
Compared to Join.me, it's simpler to use.
I even recommended it to people outside of my work circle who had technical problems during a video conference. They didn't look back...
Zoom can be used for any business meeting, including internal meetings where a presentation needs to be saved to be viewed later. It is also great since the free account also allows meetings up to 45 min if you will be done quickly.

Zoom Workplace Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10