Zoom. A reliable, time saving, meeting and webinar software.
July 26, 2019
Zoom. A reliable, time saving, meeting and webinar software.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Zoom
Zoom is used primarily by our Go-to-market team. Zoom is the primary meeting channel our sales team uses to conduct sales meetings, free trial trainings, and demos. Our marketing team uses zoom for customer content calls and to host webinars. Zoom provides our team and meeting guests a reliable and easy way to connect with each other remotely.
- Zoom is reliable. You can always count on Zoom to work, whether you are on your phone or on a computer.
- Zoom allows you to auto-record or manually record meetings, making it easy for our team to soundbite and review information.
- Zoom business transcribes all cloud recorded meetings, saving our marketing team tons of time and money in repurposing quotes and recorded content from a conversation.
- I wish Zoom had a Calendly integration, where you could share a calendar and have a meeting auto popup in Zoom. It's a one-stop-shop.
- Zoom's interface on the management side could be cleaner and easier to navigate within. There are a lot of features and selections, and it can be overwhelming sometimes to figure out the settings you prefer.
- Zoom could provide better training resources, besides one long document. They should diversify their training portfolio to video and short-clips.
- Before Zoom we had Join.me, which was not the most reliable. Our team is able to rely 100% on Zoom, knowing that it is going to work and connect our team with others. This gives our go-to-market team peace of mind, and is one less thing we have to worry about.
- Before Zoom we used Rev to transcribe recordings which cost us money per recording. We upgraded our Zoom account to business, which includes unlimited free transcribing for all recorded meetings. This has saved us the money it cost to upgrade.
- Before Zoom we used Rev to transcribe recordings, which required extra steps and a longer period of time from recording to complete transcription. We upgraded our Zoom account to business, which includes unlimited free transcribing for all recorded meetings. This process saves us time getting recordings within an hour or two after a call and webinar.
Currently, our go-to-market team does not use Zoom Rooms. From my understanding, Zoom Rooms allows teams to wirelessly connect via video and audio through on-screen conferencing. It is a good tool for remote employees. Dyknow does not have remote workers, therefore we do not have a need to use Zoom Rooms when we meet.
- Join.me and Skype for Business (formerly Lync)
Join.me is not the most reliable tool. It would break on us before and during meetings. Our go-to-market team has had no issues with Zoom's reliability. Our office also has Skype for Business for our phone line, and can be used for video meetings. We use Skype for Business internally for chatting along with Slack, but Zoom is used for all external and presentation meetings.