One of the best in the markets - KEEP UP!
August 01, 2019

One of the best in the markets - KEEP UP!

Eddie Chui | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

Zoom is being used across the whole company spanning multiple countries. It's lag-free and very easy to set up.
  • Set up is extremely easy.
  • The integration is great with other tools, such as calendly.
  • It's lag-free in most countries.
  • Setting Zoom up for other users is difficult.
  • It's not cost related, but we have seen a great improvement in cross-border communications.
I'm not too familiar with Zoom Rooms, and I guess one of the key points for improvement would be regular check-ups and specific training/introduction for new users.
Zoom serves as a professional tool for both internal and external users, where we can maintain the brand in a very positive way. Colleagues who have used or are new to Zoom are also finding it very easy to set up. Though we are not using the enterprise plan, we think that we will continue to use the service once the demand reaches that level.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
10
Calendar integration
9
Meeting initiation
8
Record meetings / events
9
Desktop sharing
10
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated