Zoom's awesome.
October 16, 2019

Zoom's awesome.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

Across the whole organization, we use it for customer meetings, internal meetings, all hands and everything in between. Everyone gets a pro license.
  • integrations with other applications are great (Okta, Slack, etc.)
  • Simple to use. Intuitive.
  • Just works.
  • I'm learning a lot at Zoomtopia, so I think maybe for admins Zoom could have better communication in-app or a web portal about functionality of different options you can use
  • It's improved collaboration, and since we're a global company it makes seeing each other face to face easier across the globe.
We're still setting them up, but in our trial runs, Zoom Room is great.
We get a lot of spam calls on some numbers using Zoom Phone, but otherwise it's been good.
We've used Webex in the past, and it didn't feel as intuitive for users. I've used countless other ones when people invite me.
Pretty well suited for any environment, they have a plan that would fit anywhere.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
9
Calendar integration
10
Meeting initiation
Not Rated
Record meetings / events
10
Desktop sharing
8
Live chat
10
User authentication
10
Participant roles & permissions
10