Baby Zoomers!!!!
October 28, 2019

Baby Zoomers!!!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom

Currently we use Zoom for our conference rooms in our headquarters. We have also issued Basic and Pro licenses to our users. We have had several trainings surrounding the use of Zoom.
  • Zoom Conferencing for external customers works great, allows for quick communications and collaborations.
  • Assigning Zoom licenses and control over accounts and account setup and access work very well. Easy administration.
  • Zoom Dashboard is an awesome feature to monitor rooms and accounts for issues.
  • The Zoom application has screen sharing but there is some confusion on using the share when needing to share just an application similar to when you join share.zoom.us
  • Proximity sharing seems to be somewhat random but does work, unfortunately there seems to be no rhyme or reason when it connects unless myself and my team are not understanding the instructions properly.
  • Training was great, I would say that a partnership with training and implementation would be good as each company has its challenges and would require a more precise expectation.
  • Created a good meeting space for conference rooms
  • Currently a cost savings to the company
  • Implementation and integration planning for companies would be great.
My experience has been great, but customers have mentioned that its not intuitive when trying to make calls out to join other conference calls.
We are evaluating the use of a Zoom Phone but not using it at the moment.
Nothing at the moment.
Meetings for clients/customers internal and external. Quick calls between teams to collaborate.
Creating planning and project tracking is not a capability of Zoom. When sending messages, it's easier to use teams as you can work within the project to discuss what is happening.

Zoom Feature Ratings

Not Rated
High quality audio
8
High quality video
8
Calendar integration
8
Meeting initiation
7
Record meetings / events
7
Desktop sharing
10
Live chat
8
User authentication
10
Participant roles & permissions
6