ZOOM is miles ahead of the game.
April 09, 2024

ZOOM is miles ahead of the game.

Sergio Hoosen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

Since COVID-19, Zoom has allowed us to migrate to the online platform, which has reduced travel time and cost and made it a very positive experience for our users.
  • Breakout rooms.
  • AI Summary.
  • Recording of Sessions.
  • Annotate could be more visible, often first time users have difficulties locating it.
  • Cost Savings.
  • Time Management.
  • Greater reach to clients outside our country.
I wouldn't say I like Teams; it's complicated, and it lacks functionality; often, clients use Teams, so im forced to use it, but during meetings, I end up sending them Zoom links so we can continue on Zoom.

Do you think Zoom delivers good value for the price?

Yes

Are you happy with Zoom's feature set?

Yes

Did Zoom live up to sales and marketing promises?

Yes

Did implementation of Zoom go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom again?

Yes

I love Zoom. Meetings, training sessions, and exercise classes work so nicely and effectively, and it has really helped me simplify my lifestyle overall.

Zoom Feature Ratings

Not Rated
Mobile app for iOS
10
High quality audio
10
High quality video
10
Calendar integration
8
Meeting initiation
8
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10
Centralized communications management
10
Team messaging
9
Team document sharing
10
Call and meeting analytics
9