15Five vs Reflektive

• Fosters employee engagement
• Allows leadership to gather feedback from employees
• Fosters team morale and community

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• Simple & Easy to Use: Reflektive uses a streamlined UI that is solely focused on giving and showing employee gratitude.
• Alerts: The tool emails you to let you know when someone has thanked you.
• Integration: You can use the Reflektive web portal or use the Gmail integration which enables users to leave feedback without navigating to a separate site.

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• Although I mentioned customization as a positive aspect, it could use some improvements. The backend process of updating the questions, and setting them to a certain schedule, can be a bit confusing. This process could be streamlined.
• The commenting process can be a bit confusing. If a person is tagged/mentioned in a comment, they are typically sent an email notifying them. However, it can be difficult to locate where you can reply and continue the conversation. Although a simple issue, it seems it could be easily rectified.
• I would like to see more integration of the team portion of 15Five. It seems this feature is not as prominent, so you can easily get stuck in just your specific 15Five information.

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• Reflektive often didn't do the best job informing users about the product changes we could expect to see.
• Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center.

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• It is extremely difficult to gauge ROI for a tool like 15Five, but as a company, we've found a lot of value in it for byte-sized, weekly performance management.

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• Reflektive provided a way to make goals and responsibilities transparent across a growing company, which was critical to our alignment.

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