Likelihood to Recommend
2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Paypal Payments is superb for sites with a single product, a few products, or a donation. It also works well for e-commerce shopping carts where you have a small to medium amount of items. Paypal Payments usually handles the one-time payment of the shopping cart, then directs you back to the merchant's site. This also puts the burden of a secure transaction SSL on Paypal, rather than your own website. If a commerce site is much bigger, or requires many items and/or selections, it may be more advantageous to look at some other options that would handle the payments "on site." This set up would require a site to be tightly secured, as credit card info would be transmitted on the merchant site.
- PayPal is accepted in a large number of online stores, so you can buy in different places and countries easily and safely.
- By being an intermediary between your credit card and the seller, and in addition to using encryption security in your transactions, you are not at risk of your credentials and personal data being stolen.
- Use is very simple, you only have to associate a credit card and you can already buy in the hundreds of shops that accept PayPal.
- PayPal has an anti-fraud security system, so in case you buy something and it does not arrive or arrives damaged, you can open a case to ask for a refund. The resolution of the case is delayed only a few days, which is much faster than the vast majority of banks.
- Improving woocommerce plugin as a stable WordPress plugin
- Having a modern looking email template
- Multiple companies/sites form one single user account
- I have a booking service and the software isn't 100% compatible with PayPal. It kicks the customer off the payment page after they finish filling out their credit card information. No one knows how to solve this. Though I believe it's the booking service's glitch, it's an ongoing issue. I wish Paypal would take up this complaint with my booking service. I'm happy to provide more info.
- I wish people weren't able to use the credit feature for my business. Mind you I've never had a customer not pay when they use PayPal's credit service, but I didn't set this up as a feature and wouldn't otherwise give my clients this option.
- I can't say exactly what I'd like to see differently but I feel that the reports could be more comprehensive. When I've tried to run reports - sometimes I can't search for specific information - either those dates are available or the specific details aren't available. I was doing research for my business recently and it seems like the range of details you can obtain from reports could be enhanced.
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PayPal Payments 7.5
Based on 5 answers
Fast customer service response time, we rarely ever have any complaints from clients, seamless integration with Quickbooks online, instant payment postings, easy to manage and if we have to call in for any issues, the service dept. is very friendly and knowledgeable. We have no complaints and PayPal adds to our business bottom line growth.
I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Return on Investment
- Conversion rate has grown up since we started using Avangate Digital Commerce
- Refund rate has descreased also
- The ROI is instant since the fees are negligible
- The negative impact is getting people who may not trust PayPal to send payment that way
- It's very easy to send and request so I don't need to spend tons of time collecting
Analyst in Information TechnologyChemicals Company, 501-1000 employees
Premium Consulting/Integration Services—
Entry-level set up fee?