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Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

As a 360 assessment it rates very well when compared to our previous vendor. 360-Degree Feedback is more affordable so it allows departments to avail themselves of the opportunity to help their team members learn more about themselves, which would have been cost-prohibitive with our previous vendor.The support department has been FANTASTIC! Quick responses on all any small issues and easy to work with for customizing templates. The system allows us to add rater groups and increase the group sizes easily.

Quantum Workplace Engagement Surveys and Pulses

This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses

Pros

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
  • Quantum Workplace associates have an organized process in place, documenting the timeline, assigning responsibilities and ensuring the survey content is accurate and ready to go by the deadline. They keep me organized from planning stages to generating result reports.
  • The suggested articles regarding communication strategies for announcing the survey and developing the invitation have been invaluable. Their templates walk you through a good invite, a better and a best invite. And, they don't stop with how to communicate results...Quantum Workplace guides you through a communication strategy that can be used throughout the year to keep a continued focus on engagement initiatives.
  • Quantum Workplace provides a high level, but thorough executive summary that has been key to supporting my efforts in presenting our results information to our senior leadership team. And because my Quantum Workplace contacts review it with me first I am provided with talking points that make my presentation more informative and effective.
  • Every individual I have worked with at Quantum Workplace has been knowledgeable and a pleasure to work with. I sometimes find myself calling them with other types of questions about employee retention or performance because I have found them to be so helpful.

Cons

  • It would be beneficial if the system automatically reported if an email was returned because of an incorrect address.
  • I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Quantum Workplace Engagement Surveys and Pulses9.1
Based on 1 answer
Everything that I had expected from the survey were delivered with a few more

Usability

No score
No answers yet
No answers on this topic
Quantum Workplace Engagement Surveys and Pulses9.1
Based on 1 answer
I did not have any problems with it. The ease of use was great. If I had a question about anything they would answer it immediately or within a timely manner. They also were one step ahead providing me with information that I would need to know or use. They provide a great product

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
No score
No answers yet
No answers on this topic

Support

No score
No answers yet
No answers on this topic
Quantum Workplace Engagement Surveys and Pulses9.1
Based on 1 answer
Every time I had a request it was answered immediately or within a timely manner

Implementation

No score
No answers yet
No answers on this topic
Quantum Workplace Engagement Surveys and Pulses9.1
Based on 1 answer
Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
N/A - Quantum Worplace is all I have used.

Return on Investment

  • Self Awareness
  • Better hiring processes
  • We are seeing a direct correlation between reduced employee turnover, and department productivity, for those departments that use the survey cycle and important follow up steps.

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Quantum Workplace Engagement Surveys and Pulses

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details