5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9 out of 101
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9 out of 101

Add comparison

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara profile photo

Quantum Workplace Engagement Surveys and Pulses

The survey suite only adds value when the entire senior leadership suite embraces the data and follow up management that is required of any employee survey.
Brian Fraser profile photo

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
Quantum Workplace Engagement Surveys and Pulses

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
Quantum Workplace Engagement Surveys and Pulses

Pros

  • Competency library is robust - includes pretty much any competency that you would need
  • Excellent customer service, both online (demonstrations of how to) and via phone/email
  • Completely customizable - different targets can have different competencies, rater types, rating scales, etc.
Ellen Spara profile photo
  • This tool allows us to drill down into departments to get an in-depth feel for the culture in each work group. This is all done while maintaining true anonymity for participants, which is always a staff fear.
  • Although we did not make good use of it, TeamPulse includes an online action planning tool that allows department management to work with their teams on the results, drill into the real meaning of those results on a department level, and jointly build action plans that can be tracked in the tool.
  • The analysis of the global results by the pros at Quantum Workplace produced an excellent executive overview of the results on an overall and department, job level, tenure and age basis. That analysis and the presentation delivered by Quantum Workplace was exactly what we needed for our leadership team that was new to the engagement survey game.
  • Possibly the best feature of Quantum Workplace's engagement survey tool is the statistically significant comparative data from other organizations of similar size, location, type of business, etc. The info has far more value when we are able to see where we stand in relation to other organizations, including some of Quantum Workplace's high performing participants.
Jim Morrill profile photo

Cons

  • It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.
Ellen Spara profile photo
  • I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.
No photo available

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo
Quantum Workplace Engagement Surveys and Pulses9.1
Based on 1 answer
Everything that I had expected from the survey were delivered with a few more
Mark Russell profile photo

Usability

No score
No answers yet
No answers on this topic
Quantum Workplace Engagement Surveys and Pulses9.1
Based on 1 answer
I did not have any problems with it. The ease of use was great. If I had a question about anything they would answer it immediately or within a timely manner. They also were one step ahead providing me with information that I would need to know or use. They provide a great product
Mark Russell profile photo

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo
No score
No answers yet
No answers on this topic

Support

No score
No answers yet
No answers on this topic
Quantum Workplace Engagement Surveys and Pulses9.1
Based on 1 answer
Every time I had a request it was answered immediately or within a timely manner
Mark Russell profile photo

Implementation

No score
No answers yet
No answers on this topic
Quantum Workplace Engagement Surveys and Pulses9.1
Based on 1 answer
Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial
Mark Russell profile photo

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
Michelle Martfeld profile photo
We selected Quantum Workplace for three primary reasons:
  • Greater database of survey responses from more organizations and employees (strong benchmark universe)
  • Automated tools to create department level executive summary presentations
  • Prior experience with Quantum via Best Places to Work survey
And, finally, the pricing was very competitive, although not necessarily the lowest.
Jim Morrill profile photo

Return on Investment

  • It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.
Michelle Martfeld profile photo
  • Much better turn-around on reporting which has led to us being able to begin follow-up steps with our employees MUCH quicker.
  • Improved results analysis allowing managers to better target their efforts.
  • Reporting that is consistent with our marketing brand standards so that it doesn't feel too "off the shelf".
Bulmaro Farias profile photo

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Quantum Workplace Engagement Surveys and Pulses

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details