Likelihood to Recommend 360Learning is an ideal choice for organizations looking to decentralize their learning and development initiatives and engage internal experts. With its user-friendly course builder, the platform enables us to easily train employees throughout the organization. The Champion Solution serves as a powerful project management tool, ensuring collaboration and alignment with SMEs to create top-notch content. The transparency in 360Learning's roadmap and the excellent support from the customer success team further enhance the overall experience. By choosing 360Learning, organizations can unlock the potential of their internal experts and revolutionize their learning and development processes
Read full review We have offices set around the world, and hiring new team members in certain countries makes it a bit difficult, especially now to fly out or fly in to help get them situated and fully trained. This really helps close the gaps in between the distance and training. Makes onboarding a heck of a lot easier.
Read full review Pros Ability to record video and screen casting through the platform. Social component similar to Facebook. Users can rate tasks and courses for immediate feedback about the content. Exceptional customer care. Easy to use for the content creators and for the end user. Read full review Tracks progress for training. Easily determines a new hires competency in handling tasks on their own. Houses all of our documents and videos in one location versus several. Read full review Cons Sometimes the platform isn't as intuitive as I'd like Frequent updates that can impact the guidelines we establish for our internal employees Catalog access for courses is linked to programs requiring participants to retake a program instead of just replaying a singular course. This is being addressed in a future update. Read full review The subject organization could use work! It's just jumbled and needs folders. It's very cumbersome to have to click back and forth to subjects when you are within a task. I wish there was a larger side bar that could show ALL subjects, topics, and tasks in one glance with drop-down menus. Read full review Likelihood to Renew Since I started in our organization, 360Learning has evolved and keep evolving and makes the experience easier and better.
Read full review Usability You don't really need to be trained to use it, it's like social media. If not, there's full documentation available, it's not a steep learning curve at all. There's lots of advice about how to better use the platform too. I don't see any need for improvement here but left a 9/10 JUST in case.
Read full review Support Rating We have amazing support from the Customer Success Director.
Read full review During the entire sales process, the Trainual team was great to work with. After the sale, their onboard process was top notch as well and was very quick to answer any questions and actually were open to customizing the platform to meet our specific needs. They have been great this entire time.
Read full review Implementation Rating I was not part of the implementation.
Read full review Alternatives Considered We had a lot of reasons for choosing to partner with PSA for our Learn 360 platform. The others were a much larger price, were not as easy to use, were not as feature-rich, and didn't have us plugged into so many relevant titles at any time. They also didn't seem as adaptable or have an AI component built in.
Read full review This is our first time using anything like this! Previously we just wrote task items in shared Google documents. It was the best of what we could do at the time, but this is a whole different world, and we love it! Being able to integrate quizzes and photos and interactive video is excellent! Read full review Return on Investment We have gone from having 0 learners to having 24 actively engaged learners in a year. We have put our customer service folks through customer service training and have been able to retain 2 demanding customers. We have gone from having 1-2 new courses per month to having over 100 titles available on demand for our learners. Read full review Saves time for the team for training The fact that everything is in one location is really good! Allows us to edit and change and adjust as the business does Keeps us flexible and not cemented to a way of doing things Read full review ScreenShots