8x8 Contact Center vs. DaVinci by AMC Technology
8x8 Contact Center vs. DaVinci by AMC Technology
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
DaVinci by AMC Technology | Enterprise companies (1,001+ employees) | AMC Contact Canvas is a call center software offering from AMC Technology. | $21.25 per month |
8x8 Contact Center | DaVinci by AMC Technology | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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8x8 Contact Center | DaVinci by AMC Technology | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | DaVinci by AMC Technology | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | DaVinci by AMC Technology | |
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Likelihood to Recommend | 7.7 (135 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | - (0 ratings) |
Usability | 8.3 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.7 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.4 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | DaVinci by AMC Technology | |
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Likelihood to Recommend | 8x8, Inc. | AMC Technology No answers on this topic |
Pros | 8x8, Inc. | AMC Technology No answers on this topic |
Cons | 8x8, Inc. | AMC Technology No answers on this topic |
Likelihood to Renew | 8x8, Inc. | AMC Technology No answers on this topic |
Usability | 8x8, Inc. | AMC Technology No answers on this topic |
Reliability and Availability | 8x8, Inc. | AMC Technology No answers on this topic |
Performance | 8x8, Inc. | AMC Technology No answers on this topic |
Support Rating | 8x8, Inc. | AMC Technology No answers on this topic |
In-Person Training | 8x8, Inc. | AMC Technology No answers on this topic |
Online Training | 8x8, Inc. | AMC Technology No answers on this topic |
Implementation Rating | 8x8, Inc. | AMC Technology No answers on this topic |
Alternatives Considered | 8x8, Inc. | AMC Technology No answers on this topic |
Contract Terms and Pricing Model | 8x8, Inc. | AMC Technology No answers on this topic |
Scalability | 8x8, Inc. | AMC Technology No answers on this topic |
Return on Investment | 8x8, Inc. | AMC Technology No answers on this topic |
ScreenShots | DaVinci by AMC Technology Screenshots |