8x8 Express vs. Ringover Business Phone System

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
8x8 Express
Score 7.6 out of 10
N/A
8x8 Express is a cloud-based phone system that includes unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat. It comes pre-configured and can be set up so that a business can start making and receiving calls in less than 5 minutes. It includes a dedicated business phone number with an area code of choice, and offers features such as auto attendant, business schedule, voicemail and intelligent call routing so that you never miss a call. A phone…N/A
Ringover Business Phone System
Score 9.0 out of 10
N/A
Ringover is a business phone system that gives users unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and features focused on improving team productivity. Users can integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with their helpdesk tools. Ringover aims to make professional communications possible anywhere in the world - all it takes is an internet connection.N/A
Pricing
8x8 ExpressRingover Business Phone System
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
8x8 ExpressRingover Business Phone System
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
8x8 ExpressRingover Business Phone System
Top Pros
Top Cons
Features
8x8 ExpressRingover Business Phone System
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
8x8 Express
8.0
6 Ratings
3% below category average
Ringover Business Phone System
-
Ratings
High quality audio8.06 Ratings00 Ratings
High quality video8.03 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
8x8 Express
8.5
2 Ratings
4% above category average
Ringover Business Phone System
-
Ratings
Desktop sharing8.52 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
8x8 Express
8.7
2 Ratings
5% above category average
Ringover Business Phone System
-
Ratings
Calendar integration9.02 Ratings00 Ratings
Meeting initiation7.92 Ratings00 Ratings
Record meetings / events9.02 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
8x8 Express
8.5
2 Ratings
4% above category average
Ringover Business Phone System
-
Ratings
Live chat8.52 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
8x8 Express
9.3
5 Ratings
18% above category average
Ringover Business Phone System
-
Ratings
User authentication9.05 Ratings00 Ratings
Participant roles & permissions9.54 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
8x8 Express
8.0
6 Ratings
3% below category average
Ringover Business Phone System
9.0
1 Ratings
9% above category average
Hosted PBX7.44 Ratings9.01 Ratings
Multi-level Interactive Voice Response (IVR)8.05 Ratings9.01 Ratings
Directory of employee names8.66 Ratings9.01 Ratings
User templates00 Ratings9.01 Ratings
Call reports00 Ratings9.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
8x8 Express
8.9
6 Ratings
4% above category average
Ringover Business Phone System
9.0
1 Ratings
8% above category average
Answering rules9.06 Ratings9.01 Ratings
Call recording9.05 Ratings9.01 Ratings
Call park9.04 Ratings9.01 Ratings
Call screening9.34 Ratings9.01 Ratings
Message alerts9.25 Ratings9.01 Ratings
Business SMS/External Messaging8.54 Ratings00 Ratings
Online Fax8.01 Ratings00 Ratings
Voicemail Transcription9.05 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
8x8 Express
9.7
3 Ratings
9% above category average
Ringover Business Phone System
9.0
1 Ratings
9% above category average
Mobile app for iOS9.73 Ratings9.01 Ratings
Mobile app for Android9.62 Ratings9.01 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
8x8 Express
7.1
5 Ratings
10% below category average
Ringover Business Phone System
-
Ratings
Centralized communications management8.05 Ratings00 Ratings
Team messaging8.24 Ratings00 Ratings
Team document sharing6.01 Ratings00 Ratings
Call and meeting analytics6.03 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
8x8 Express
-
Ratings
Ringover Business Phone System
9.0
1 Ratings
10% above category average
Video conferencing00 Ratings9.01 Ratings
Audio conferencing00 Ratings9.01 Ratings
Video screen sharing00 Ratings9.01 Ratings
Instant messaging00 Ratings9.01 Ratings
Best Alternatives
8x8 ExpressRingover Business Phone System
Small Businesses
PanTerra Streams
PanTerra Streams
Score 9.4 out of 10
OpenPhone
OpenPhone
Score 9.5 out of 10
Medium-sized Companies
PanTerra Streams
PanTerra Streams
Score 9.4 out of 10
PanTerra Streams
PanTerra Streams
Score 9.4 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.8 out of 10
Cisco Business Edition 7000
Cisco Business Edition 7000
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
8x8 ExpressRingover Business Phone System
Likelihood to Recommend
7.6
(7 ratings)
9.0
(1 ratings)
Support Rating
5.5
(1 ratings)
-
(0 ratings)
User Testimonials
8x8 ExpressRingover Business Phone System
Likelihood to Recommend
8x8, Inc.
The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.
Read full review
Ringover
The Rover Business Phone System features are very responsive and powerful to provide the best and most accurate communication across teams and its Audio quality is excellent. Finding the call records is easy and management of different conversations is excellent and effective analytics are quickly created through Ringover Business Phone System capabilities and I have to mention its reporting ability is on top.
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Pros
8x8, Inc.
  • So easy to use!
  • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
  • Telephone services without all the fees of a landline service
  • Auto attendant, offering recordings of our messages
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Ringover
  • Managing various call records is effective.
  • Creating reports for the project is excellent.
  • Engagement and files conversion are effective through this software.
Read full review
Cons
8x8, Inc.
  • do not have self service analytics
  • available reports seem to be too technical - not able to find simpler answers
  • too many products under 8x8 Express. difficult to choose what should be bought.
Read full review
Ringover
  • When new to the product, managing multiple call records is tricky.
  • The ability to convert all files formats can be advanced.
  • Functions for notification can be reliable.
Read full review
Support Rating
8x8, Inc.
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
Read full review
Ringover
No answers on this topic
Alternatives Considered
8x8, Inc.
8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.
Read full review
Ringover
No answers on this topic
Return on Investment
8x8, Inc.
  • Being able to listen to phone calls when there is a discrepancy
  • Keeping the honest honest by knowing we can listen to calls
  • Easy to communicate internally, been very helpful and time saving
Read full review
Ringover
  • Rover Business Phone System is a great new effective project communication and perfect call records keeping solution.
  • It's a very intuitive platform to provide predictive analytics and extremely excellent customer management products.
  • The effective file conversation and its data integration capability are good, and reliable for project collaboration.
Read full review
ScreenShots

8x8 Express Screenshots

Screenshot of

Ringover Business Phone System Screenshots

Screenshot of Enhance your team's productivity with Ringover's dashboard