8x8 Express vs. Ringover Business Phone System

The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.

Incentivized

The Rover Business Phone System features are very responsive and powerful to provide the best and most accurate communication across teams and its Audio quality is excellent. Finding the call records is easy and management of different conversations is excellent and effective analytics are quickly created through Ringover Business Phone System capabilities and I have to mention its reporting ability is on top.

Incentivized

• So easy to use!
• Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
• Telephone services without all the fees of a landline service
• Auto attendant, offering recordings of our messages

Incentivized

• Managing various call records is effective.
• Creating reports for the project is excellent.
• Engagement and files conversion are effective through this software.

Incentivized

• do not have self service analytics
• available reports seem to be too technical - not able to find simpler answers
• too many products under 8x8 Express. difficult to choose what should be bought.

Incentivized

• When new to the product, managing multiple call records is tricky.
• The ability to convert all files formats can be advanced.
• Functions for notification can be reliable.

Incentivized

If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.

Incentivized

8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.

Incentivized

• Being able to listen to phone calls when there is a discrepancy
• Keeping the honest honest by knowing we can listen to calls
• Easy to communicate internally, been very helpful and time saving

Incentivized

• Rover Business Phone System is a great new effective project communication and perfect call records keeping solution.
• It's a very intuitive platform to provide predictive analytics and extremely excellent customer management products.
• The effective file conversation and its data integration capability are good, and reliable for project collaboration.

Incentivized