What users are saying about
6 Ratings
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68 Ratings
6 Ratings
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Score 9.3 out of 101

MobileIron

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68 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Absolute

I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
No photo available

MobileIron

Mobile sales force - Well suited and appropriate given the audience. IT resources - Well suited for daily and follow the sun support. Email, calendar and contacts delivery for all mobile devices whether personal or corporately owned. Less suited for finance personnel where mobile devices aren't used for most of their daily work. Since we are a global company the adoption of Mobileiron has been installed and accepted throughout all our country offices. If I had to recommend one MDM solution it would be Mobileiron for its control and administration features.
William Pavlock profile photo

Pros

Absolute

  • Absolute can track devices in real time. If a device is stolen, you can track it. You can lock the device, wipe it or send a message to it. By tracking the device, you can also locate the user that has the device if it is in their possession. You can use it to track your people if you choose, but we use it only to locate an employee if they have not been heard from and have not replied to a cell phone call or text.
  • Once Absolute is set up it requires no intervention. Setup is easy and the management interface is easy to use.
  • It has the ability to track on Google Map with recent and historical locations. Geofences can be setup and triggered to send email alerts.
  • Absolute reporting on the device provides OS information, software inventory, malware software reporting, etc.
  • It protects itself from being removed with its’ persistence technology, which keeps it from being removed from the device, even if the device is reformatted and reloaded.
  • The reporting capability on the devices provides a lot of information on each device that can be very useful in monitoring devices that are typically detached from the network.
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MobileIron

  • Tight integration with the native tablet operating system to expose configuration points (WiFi network, Bluetooth status, etc.)
  • Support staff respond to tickets within SLA
  • Frequent email updates about system changes/downtime, etc.
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Cons

Absolute

  • I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
  • I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.
No photo available

MobileIron

  • We are flying blind when it comes to supporting our userbase during registration. We often have to visualize the registration steps they are going through, and there is a need to help them navigate the process. MDM Global Admins need better tools to assist with registration and troubleshooting. E.g. apps like Soti Mobi Connect, which allow us to see what the end-user is seeing during troubleshooting. The Core console should have a progress meter that reports where in the registration process each device is, and possible faults along the way (such as the user entering in a wrong password, or didn't accept an "Always Allow" setting).
  • The process to register a DEP/Apple Business Managed device with managed apps needs to be simplified. E.g. GroundControl without the wired connections
  • Provide global admins with a way to mimic a space admin's level of access. For example, while writing support documents (for our space admins who have less access to Core functionality than Global admins), I first have to test the steps with an individual space admin on the phone to make sure they can access the functionality my document references.
  • MobileIron needs end-point protection/antivirus/antimalware to be an integrated part of the solution. I understand this is already in the works, but it couldn't come sooner.
Damien Fernandez, MBA profile photo

Likelihood to Renew

Absolute

No score
No answers yet
No answers on this topic

MobileIron

MobileIron 8.2
Based on 13 answers
They are in my eyes no longer the leader of MDM management. They have never really given me solutions to problems and this would include app deployment problems, byod portal issues, etc.
Noel Adams profile photo

Usability

Absolute

No score
No answers yet
No answers on this topic

MobileIron

MobileIron 5.0
Based on 1 answer
Its easy to use but if you want to do any advanced features download the pdf and go though it.
Noel Adams profile photo

Support

Absolute

No score
No answers yet
No answers on this topic

MobileIron

MobileIron 6.6
Based on 5 answers
Quick response without endless phone trees. 1st level support is very knowledgeable, and has resolved all of my issues without escalation.
Randy Watkins profile photo

Online Training

Absolute

No score
No answers yet
No answers on this topic

MobileIron

MobileIron 10.0
Based on 1 answer
It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
Dylan Taylor profile photo

Implementation

Absolute

No score
No answers yet
No answers on this topic

MobileIron

MobileIron 10.0
Based on 1 answer
None, implementation went great
Noel Adams profile photo

Alternatives Considered

Absolute

I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
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MobileIron

We investigated MDM about 3 years ago and at the time MobileIron was the most prominent solution int he market. The only other competitor that would work for us was Airwatch and we found MobileIron's customer service, scalability and VM solutions far superior at the time. since then alot of other major Security companies like Mcafee and Symatec have solutions of their own but in research they do not compete with the feature set or flexibility of MobileIron.
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Return on Investment

Absolute

  • I think that Absolute Data and Device Security (DDS) is well worth the investment to protect important data securely. Without it, a data breach could cost an astronomical amount of money and you many never be able to complete recover from it.
  • It also aids in recovery efforts for stolen devices and therefor reduces the financial cost of replacing the lost devices.
  • There is a free trial available that is well worth the time investment to see if Absolute Data and Device Security (DDS) might be a valuable tool to add to your existing security plans.
No photo available

MobileIron

  • The ability to rollout O365 and other mobile apps to the org has increased the mobility of users and productivity.
  • Keeping our devices secure by forcing iOS updates
  • Securing devices by blocking known apps with security issues.
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Pricing Details

Absolute

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

MobileIron

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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