What users are saying about
7 Ratings
34 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.5 out of 100
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Anonymous | TrustRadius Reviewer

Mitel MiCollab

Mitel MiCollab works great for organizations that require its employees to communicate on a consistent basis. It provides everything a company might need to communicate, collaborate, and share insights. The software would be much less appropriate for smaller companies with only a small number of employees working together in close quarters in addition to those where employees complete tasks with little to no team input.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Abstract
7.7
Mitel MiCollab
6.7
Workflow Automation
Abstract
7.6
Mitel MiCollab
6.5
Mobile Access
Abstract
7.0
Mitel MiCollab
6.7
Search
Abstract
8.6
Mitel MiCollab
5.9
Task Management
Abstract
Mitel MiCollab
7.9
Gantt Charts
Abstract
Mitel MiCollab
8.0
Scheduling
Abstract
Mitel MiCollab
7.6
Visual planning tools
Abstract
Mitel MiCollab
4.2

Communication

Abstract
8.7
Mitel MiCollab
6.9
Chat
Abstract
10.0
Mitel MiCollab
8.1
Notifications
Abstract
9.2
Mitel MiCollab
7.9
Discussions
Abstract
8.0
Mitel MiCollab
7.0
Internal knowledgebase
Abstract
7.6
Mitel MiCollab
8.2
Surveys
Abstract
Mitel MiCollab
10.0
Integrates with GoToMeeting
Abstract
Mitel MiCollab
3.4
Integrates with Gmail and Google Hangouts
Abstract
Mitel MiCollab
3.5
Integrates with Outlook
Abstract
Mitel MiCollab
7.3

File Sharing & Management

Abstract
8.1
Mitel MiCollab
6.4
Versioning
Abstract
10.0
Mitel MiCollab
Document collaboration
Abstract
8.5
Mitel MiCollab
5.5
Access control
Abstract
6.9
Mitel MiCollab
7.3
Advanced security features
Abstract
6.2
Mitel MiCollab
7.0
Device sync
Abstract
9.1
Mitel MiCollab
7.2
Video files
Abstract
Mitel MiCollab
4.7
Audio files
Abstract
Mitel MiCollab
6.0
Integrates with Google Drive
Abstract
Mitel MiCollab
7.0

Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
Christopher Fritz | TrustRadius Reviewer

Mitel MiCollab

  • Easy deployment to end users, which assists with client deployment. Their email that provides access to download the software via multiple methods helps tremendously on the consulting side.
  • Easy interface for collaboration and voice. End users like the clean interface and ease of use.
  • An all-in-one solution for voice and collaboration. It delivers voicemail, chat, voice services, and mobility.
Steve Davis | TrustRadius Reviewer

Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Anonymous | TrustRadius Reviewer

Mitel MiCollab

  • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
  • Has chat feature to tag someone when they are on the phone, or you just don't want to call
  • App for smartphone allows for desk phone to cell phone collaboration
Nathan Venno | TrustRadius Reviewer

Usability

Abstract

Abstract 7.0
Based on 1 answer
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
Anonymous | TrustRadius Reviewer

Mitel MiCollab

No score
No answers yet
No answers on this topic

Support Rating

Abstract

Abstract 8.4
Based on 5 answers
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
Anonymous | TrustRadius Reviewer

Mitel MiCollab

Mitel MiCollab 6.3
Based on 4 answers
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Abstract

I purchased and administer Abstract. It was requested by our design department who evaluated it.
Christopher Fritz | TrustRadius Reviewer

Mitel MiCollab

MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
Anonymous | TrustRadius Reviewer

Return on Investment

Abstract

  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
Anonymous | TrustRadius Reviewer

Mitel MiCollab

  • I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.
Anonymous | TrustRadius Reviewer

Pricing Details

Abstract

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mitel MiCollab

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Abstract
5.1
Mitel MiCollab
6.9

Usability

Abstract
7.0
Mitel MiCollab

Support Rating

Abstract
8.4
Mitel MiCollab
6.3

Add comparison