Accurate Background vs. cBizSoft

Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business

Incentivized

cBizSoft's Exelare is very well-suited to the staffing industry. It allows for multiple contacts under a single client record. You can then enter & track all Jobs & Recruiting activity. It's fairly well suited to being a CRM as well. It does have the capability to link with ADP once you 'place' a candidate in the system. However, if you use another payroll system, you're stuck exporting reports & info to import in your payroll.

Incentivized

• Customer service
• Accuracy

Incentivized

• Strongest aspect is how it enables the user to customize what fields they see and that it allows the user to filter on any and/or each of the fields in an Excel Spreadsheet like environment.
• Excellent list management features. Static lists as well as Dynamic lists are great.
• Great navigation and hyperlinks for all records.

Incentivized

• The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
• Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
• I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
• I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
• All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.

• The interface is a bit clunky.
• It would be nice to have a cloud-based version.
• It doesn't have the ability to mass-action candidates while in the Jobs view.
• I'd like to see the ability to create custom reports on my own.

Incentivized

Overall there is a ton of useful functionality in the software. Reporting is great. You can mass load & edit candidates, & almost any type of record really. You can customize a lot of the menus for your own purposes & statuses for candidates. It can be used for Sales/CRM activity too. However, the interface looks like it was built in Windows 95 or something. The fact that it's not cloud-based seems to confuse a lot of our users

Incentivized

Accurate is much better. The most thorough background check company I have ever used.

Incentivized

Better than them but we did not work with them so we do not really know

Incentivized

• Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
• We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.

Incentivized

• It went from a less expensive alternative that did most of what we wanted better than our last ATS to being just the same price as their competitors. Hard to say what our ROI would be with the product.

Incentivized