Acquire.io vs. Click2Magic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquire.io
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding.N/A
Click2Magic
Score 9.7 out of 10
N/A
Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…
$18
per month
Pricing
Acquire.ioClick2Magic
Editions & Modules
No answers on this topic
ADD-ON
$18
per month
PROFESSIONAL
$39
Per Seat/Month, Billed Annually.
ENTERPRISE
$69
Per Seat/Month, Billed Annually.
Offerings
Pricing Offerings
Acquire.ioClick2Magic
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup fee$39 Per Seat/Month, Billed Annually.
Additional DetailsWhen you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account.
More Pricing Information
Community Pulse
Acquire.ioClick2Magic
Considered Both Products
Acquire.io

No answer on this topic

Click2Magic
Chose Click2Magic
We have tried other live chat support tools. However, all of them had not met our goals and requirements. We choose Click2magic for its reliability, scalability, customization options, and affordability.
Top Pros
Top Cons
User Ratings
Acquire.ioClick2Magic
Likelihood to Recommend
9.0
(1 ratings)
9.8
(5 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Acquire.ioClick2Magic
Likelihood to Recommend
Acquire
Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases.
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Tvisha Systems Pvt Ltd
It is best suited for sales, marketplaces, and customer support.
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Pros
Acquire
  • Acquire is easy to implement and integrate with websites.
  • Very responsive to new development requests and support.
  • Acquire is esy to use for both the customer and service agent.
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Tvisha Systems Pvt Ltd
  • Personalized conversations
  • CRM integration
  • Powerful archives
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Cons
Acquire
  • The product is stand-alone chat and co-browse, not really omni-channel.
  • Workforce management features, work distribution and control, could use some improvement.
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Tvisha Systems Pvt Ltd
  • This live chat app is easy to use and implement. No complexity!
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Support Rating
Acquire
They are very responsive to inquiries, and quickly make product changes when asked.
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Tvisha Systems Pvt Ltd
No answers on this topic
Alternatives Considered
Acquire
We looked at ZenDesk, Genesys, and other products. We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations.
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Tvisha Systems Pvt Ltd
This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software.
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Return on Investment
Acquire
  • Acquire gave us chat as a service channel.
  • It gave us insight and details on long-standing, but hard to prove, website concerns.
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Tvisha Systems Pvt Ltd
  • Through Click2Magic we got more number of leads
  • it helped our company to understand the query's of the customer through live chat support
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