Action1 vs. LogMeIn Central by GoTo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Action1
Score 9.8 out of 10
N/A
Action1 supports patch management with a scalable platform configurable in 5 minutes. It integrates real-time vulnerability assessment and automated remediation for third-party software and OS, peer-to-peer patch distribution, and IT ecosystem integrations, to ensure continuous patch compliance, and to reduce ransomware and security risks . Action1 is certified for SOC 2/ISO 27001 and is used by enterprises to manage endpoints globally. The company was founded by…N/A
LogMeIn Central by GoTo
Score 8.8 out of 10
N/A
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
$80
per month
Pricing
Action1LogMeIn Central by GoTo
Editions & Modules
No answers on this topic
LogMeIn Central
$80
per month (minimum 25 computers)
Offerings
Pricing Offerings
Action1LogMeIn Central by GoTo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
Action1LogMeIn Central by GoTo
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Action1
-
Ratings
LogMeIn Central by GoTo
8.6
94 Ratings
4% above category average
Screen sharing00 Ratings9.687 Ratings
File transfer00 Ratings9.391 Ratings
Instant message00 Ratings8.662 Ratings
Secure remote access with Smart Card authentication00 Ratings9.314 Ratings
Access to sleeping/powered-off computers00 Ratings6.766 Ratings
Over-the-Internet remote session00 Ratings9.692 Ratings
Initiate remote control from mobile00 Ratings8.676 Ratings
Remote management of servers & workstations00 Ratings8.284 Ratings
Remote Active Directory® management00 Ratings8.534 Ratings
Centralized management dashboard00 Ratings8.180 Ratings
Session record00 Ratings9.145 Ratings
Annotations00 Ratings8.033 Ratings
Monitoring and Alerts00 Ratings9.055 Ratings
Multi-platform remote control00 Ratings8.060 Ratings
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User Ratings
Action1LogMeIn Central by GoTo
Likelihood to Recommend
10.0
(7 ratings)
8.9
(94 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(3 ratings)
Usability
-
(0 ratings)
9.2
(82 ratings)
Availability
-
(0 ratings)
9.5
(80 ratings)
Support Rating
-
(0 ratings)
8.2
(4 ratings)
Implementation Rating
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Action1LogMeIn Central by GoTo
Likelihood to Recommend
Action1
If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Read full review
GoTo (formerly LogMeIn)
LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
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Pros
Action1
  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
Read full review
GoTo (formerly LogMeIn)
  • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
  • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
  • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
Read full review
Cons
Action1
  • I wish the remote connection has a file transfer feature.
  • I hope Action1 will implement DLP and Secure Web Gateway features in the future.
Read full review
GoTo (formerly LogMeIn)
  • It could pull up the user's login in addition to the hostname
  • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
  • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
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Likelihood to Renew
Action1
No answers on this topic
GoTo (formerly LogMeIn)
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
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Usability
Action1
No answers on this topic
GoTo (formerly LogMeIn)
It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
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Reliability and Availability
Action1
No answers on this topic
GoTo (formerly LogMeIn)
During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
Read full review
Support Rating
Action1
No answers on this topic
GoTo (formerly LogMeIn)
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
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Implementation Rating
Action1
No answers on this topic
GoTo (formerly LogMeIn)
It was smooth
Read full review
Alternatives Considered
Action1
Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
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GoTo (formerly LogMeIn)
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
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Return on Investment
Action1
  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
Read full review
GoTo (formerly LogMeIn)
  • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
  • Its compliant with many security policies. Hence boost security for our clients and end users.
  • The downtime was very low, hence making it more reliable and top-notch.
Read full review
ScreenShots

Action1 Screenshots

Screenshot of Action1 DashboardScreenshot of Action1 Patch ManagementScreenshot of Action1 Software DeploymentScreenshot of Action1 Endpoint ManagementScreenshot of Action1 Vulnerabilities ViewScreenshot of Action1 Vulnerabilities Remediation