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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Action1

    Score9.4 out of 10
    N/AAction1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…N/A

    LogMeIn Central

    Score6 out of 10
    N/ALogMeIn Central is a cloud-based remote monitoring and management (RMM) platform for IT teams and managed service providers. The solution provides remote access, endpoint monitoring, patch management, task automation, scripting, and reporting from a single console. It supports Windows and Mac environments and includes antivirus management powered by Bitdefender.N/A
    Pricing
    Action1LogMeIn Central
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Action1LogMeIn Central
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Action1LogMeIn Central
    Considered Both Products
    Action1
    Chose Action1
    While other RMMs may only be good at one thing, Action1 is really good at everything that their does. If they don't have it in the platform yet, that's because it's not good enough for their standards. From a pricing standpoint on Patch/Software management there is no match for …
    Incentivized
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    20 Answers
    95%
    Would buy again
    35 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    86%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    20 Answers
    95%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    19 Answers
    97%
    Lived up to sales and marketing promises
    29 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    34 Answers
    Best Alternatives
    Action1LogMeIn Central
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    LogMeIn Resolve
    Score9.1 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Action1LogMeIn Central
    Likelihood to Recommend
    9.7
    (20 ratings)
    8.2
    (97 ratings)
    Likelihood to Renew
    9.4
    (2 ratings)
    9.1
    (4 ratings)
    Usability
    9.5
    (13 ratings)
    9.6
    (85 ratings)
    Availability
    -
    (0 ratings)
    9.6
    (83 ratings)
    Support Rating
    5.0
    (1 ratings)
    9.1
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (3 ratings)
    User Testimonials
    Action1LogMeIn Central
    Likelihood to Recommend
    Action1
    If your organization is like mine (nonprofit and tight budget) this product is for you. The first 200 endpoints are free and being we are a small organization, this product is perfect for us. I was able to use Action1 to upgrade all my endpoints from Windows 10 to 11 pretty much effortlessly. If you are not a nonprofit and have more endpoints over 200, this is still a great product to use as I don't find it very expensive to incorporate into your infrastructure.
    Incentivized
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    GoTo formerly LogMeIn
    LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
    Incentivized
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    Pros
    Action1
    • Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
    • Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
    • Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
    • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
    • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
    Incentivized
    Read full review
    Cons
    Action1
    • Remote Access could use added functionality
    • The deployment screens for update deferrals can be hard to understand at first and easy to skip since it carries some default info when you create a new automation rather than a more conspicuous prompt to update.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • It could pull up the user's login in addition to the hostname
    • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
    • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
    Read full review
    Likelihood to Renew
    Action1
    Price, functionality, and continuous improvement of the product.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
    Incentivized
    Read full review
    Usability
    Action1
    Action1 has taken many of the tasks that are time consuming and made them simple automated tasks that can be run on a schedule. I can schedule tasks to run off-hours and know that they will be done and I no longer have worry about it. As someone who does IT support for a living, it just makes my job so much simpler with less stress.
    Read full review
    GoTo formerly LogMeIn
    It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
    Incentivized
    Read full review
    Reliability and Availability
    Action1
    No answers on this topic
    GoTo formerly LogMeIn
    During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
    Incentivized
    Read full review
    Support Rating
    Action1
    I never contacted support services
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
    Incentivized
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    Implementation Rating
    Action1
    very easy to start using it.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I was not involved in the implementation of the product.
    Incentivized
    Read full review
    Alternatives Considered
    Action1
    After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
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    GoTo formerly LogMeIn
    LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
    Incentivized
    Read full review
    Return on Investment
    Action1
    • Saved hours per week on patching and able to ensure a 100% patching success rate.
    • Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
    • Improved support to our remote locations and users.
    • Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
    • Its compliant with many security policies. Hence boost security for our clients and end users.
    • The downtime was very low, hence making it more reliable and top-notch.
    Read full review
    ScreenShots

    Action1 Screenshots

    Screenshot of the Action1 dashboardScreenshot of Action1 patch managementScreenshot of Action1 software deploymentScreenshot of Action1 endpoint managementScreenshot of an Action1 vulnerabilities viewScreenshot of Action1 vulnerabilities remediation