ActiveCollab vs Bitrix24

• Great for project and task assignments, project workflow and communications.
• Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
• Great reporting tools for managing billing, estimating, project workflow and other essential project details.
• Allows for both the agency and its clients to interact on a single platform using role-specific permissions.

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• Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
• The ability to write letters directly from the system with the help of a binding for working mail.
• The presence of an application for Android. This helps to get access anywhere.

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• Search functionality - The search functionality is not so promising and I'm unable to find the tasks/items that I need even though I use the keywords that are in the ticket/comments -- Definitely something that needs to be improved.
• No snooze functionality for tasks - If you work on multiple projects and deal with large number of tasks/tickets then things can get messy in your "workspace." An easy feature that can resolve this is to add snooze functionality. That way users can snooze tasks and optimize their workspace until when they really need to work on the task.
• No ability to color code tasks - I'm a visual person and deal with a large number of tasks on ActiveCollab. Seeing my huge pile of tasks in the same color makes me lose track of things and slows me down. It would be very helpful for me if task color coding was added to Active Collab -- I'm sure there are others out there who benefit from this feature, too!

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• I have a feeling that although the software is great and helps us a lot at our company, the pricing is a challenge to us, and if they could give more favorable prices it could be wonderful.
• The Bitrix24 support team takes a lot of time to respond, and are therefore not very effective.
• The system also has a lot of notifications that keep coming to the account. To me, this is very annoying, and if this can be fixed to only have important notifications, that would be great.

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• ActiveCollab allowed me to get rid of spreadsheets and physical reports that always take away a lot of time.
• The automation of the management processes of the company is fantastic thanks to ActiveCollab.
• The whole team has focused more on the execution of its activities.

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• Positive impact: very easy and fast deployment on cloud version. Very low investment to set up and start to use. Chance to test the product before start paying to use it.
• Positive impact: ease of use and intuitive system (no need to train users to perform basic tasks). People started to obtain benefits very quickly.
• Positive impact: free version up to 12 users/low price for additional users and/or other paid packages.

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