What users are saying about
34 Ratings
95 Ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

  • Bitrix24 ranks higher in 1 feature set: Project Management

Project Management

7.4

ActiveCollab

74%
8.2

Bitrix24

82%
ActiveCollab ranks higher in 11/16 features

Task Management

9.0
90%
11 Ratings
8.4
84%
19 Ratings

Resource Management

7.0
70%
7 Ratings
N/A
0 Ratings

Gantt Charts

8.8
88%
6 Ratings
7.9
79%
15 Ratings

Scheduling

6.3
63%
10 Ratings
8.2
82%
16 Ratings

Workflow Automation

7.0
70%
1 Rating
8.5
85%
16 Ratings

Team Collaboration

8.0
80%
12 Ratings
N/A
0 Ratings

Support for Agile Methodology

7.0
70%
7 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

7.0
70%
1 Rating
N/A
0 Ratings

Document Management

8.1
81%
7 Ratings
N/A
0 Ratings

Email integration

8.4
84%
8 Ratings
N/A
0 Ratings

Mobile Access

3.0
30%
9 Ratings
7.9
79%
19 Ratings

Timesheet Tracking

9.9
99%
8 Ratings
N/A
0 Ratings

Change request and Case Management

8.8
88%
7 Ratings
N/A
0 Ratings

Budget and Expense Management

5.9
59%
6 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
7.6
76%
17 Ratings

Visual planning tools

N/A
0 Ratings
8.6
86%
17 Ratings

Professional Services Automation

7.5

ActiveCollab

75%

Bitrix24

Feature Set Not Supported
N/A
ActiveCollab ranks higher in 4/4 features

Quotes/estimates

6.9
69%
7 Ratings
N/A
0 Ratings

Invoicing

6.9
69%
6 Ratings
N/A
0 Ratings

Project & financial reporting

8.4
84%
6 Ratings
N/A
0 Ratings

Integration with accounting software

7.9
79%
4 Ratings
N/A
0 Ratings

Communication

ActiveCollab

Feature Set Not Supported
N/A
8.2

Bitrix24

82%
Bitrix24 ranks higher in 8/8 features

Chat

N/A
0 Ratings
8.6
86%
19 Ratings

Notifications

N/A
0 Ratings
8.1
81%
19 Ratings

Discussions

N/A
0 Ratings
8.5
85%
18 Ratings

Surveys

N/A
0 Ratings
8.9
89%
13 Ratings

Internal knowledgebase

N/A
0 Ratings
7.9
79%
16 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
7.9
79%
8 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.7
77%
11 Ratings

Integrates with Outlook

N/A
0 Ratings
8.2
82%
10 Ratings

File Sharing & Management

ActiveCollab

Feature Set Not Supported
N/A
8.2

Bitrix24

82%
Bitrix24 ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.0
80%
16 Ratings

Video files

N/A
0 Ratings
8.1
81%
14 Ratings

Audio files

N/A
0 Ratings
7.7
77%
13 Ratings

Document collaboration

N/A
0 Ratings
8.6
86%
20 Ratings

Access control

N/A
0 Ratings
8.0
80%
18 Ratings

Advanced security features

N/A
0 Ratings
7.7
77%
16 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.6
86%
15 Ratings

Device sync

N/A
0 Ratings
8.6
86%
16 Ratings

Attribute Ratings

  • Bitrix24 is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

ActiveCollab

80%
12 Ratings
8.2

Bitrix24

82%
20 Ratings

Usability

ActiveCollab

N/A
0 Ratings
8.2

Bitrix24

82%
7 Ratings

Support Rating

7.1

ActiveCollab

71%
6 Ratings
8.3

Bitrix24

83%
7 Ratings

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












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Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
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Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
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Bitrix24

  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
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Cons

ActiveCollab

  • Does not maintain default categories for tasks
  • Makes information difficult to share with others not on AC
  • Relies on other people to track their time correctly in categories for estimates
  • Mobile app is very hard to use and not user-friendly if you are working with multiple projects
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Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
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Pricing Details

ActiveCollab

Starting Price

$7 per member/per month

Editions & Modules

ActiveCollab editions and modules pricing
EditionModules
Self-Hosted Plan$999.001
ActiveCollab Project Management$7.002

Footnotes

  1. license
  2. per member/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $6.25

Additional Details

Bitrix24

Starting Price

$49 per month 5 Users

Editions & Modules

Bitrix24 editions and modules pricing
EditionModules
BASIC$49.001
STANDARD$99.002
PROFESSIONAL$199.003
Enterprise$399.004
Enterprise 250$399.005
Enterprise 500$639.006
Enterprise 1000$799.007

Footnotes

  1. per month 5 Users
  2. per month 50 Users
  3. per month 100 Users
  4. per month 250 Users
  5. per month 250 Users
  6. per month 500 Users
  7. per month 1000 Users

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Price per month when paying for 1 year.

Usability

ActiveCollab

No answers on this topic

Bitrix24

This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
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Support Rating

ActiveCollab

We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
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Bitrix24

It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
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Alternatives Considered

ActiveCollab

ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
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Bitrix24

We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
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Return on Investment

ActiveCollab

  • Allows our team to stay organized and keep conversations on tasks.
  • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
  • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
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Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
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Screenshots

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