What users are saying about

ActiveCampaign vs HelpCrunch

ActiveCampaign

Top Rated
59 Ratings

HelpCrunch

1 Ratings

ActiveCampaign

Top Rated
59 Ratings
Score 8.5 out of 101

Based on 59 reviews and ratings

HelpCrunch

1 Ratings
Score 10 out of 101

Based on 1 reviews and ratings

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Likelihood to Recommend

ActiveCampaign

ActiveCampaign is perfect for teams that want a lightweight, easy to use email software which still has the ability to deeply integrate with your codebase/business logic (through tagging via their API and automations).It strikes the balance nicely between allowing developers and marketers to collaborate --- simply instruct the developers to tag users appropriately in the business logic / code base, and then the marketers can use AC's automations initiated by a tag to come up with whatever complex follow-up they desire (all without bugging the developers again).

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Ben Gelsey
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HelpCrunch

It's a great solution for SaaS and e-commerce businesses looking to improve their communication with visitors and customers.

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Feature Rating Comparison

Email & Online Marketing

ActiveCampaign
7.8
HelpCrunch
—
WYSIWYG email editor
ActiveCampaign
7.7
HelpCrunch
—
Dynamic content
ActiveCampaign
7.4
HelpCrunch
—
Ability to test dynamic content
ActiveCampaign
7.5
HelpCrunch
—
Landing pages
ActiveCampaign
6.7
HelpCrunch
—
A/B testing
ActiveCampaign
7.2
HelpCrunch
—
Mobile optimization
ActiveCampaign
7.7
HelpCrunch
—
Email deliverability
ActiveCampaign
8.3
HelpCrunch
—
List management
ActiveCampaign
8.1
HelpCrunch
—
Triggered drip sequences
ActiveCampaign
9.3
HelpCrunch
—

Reporting & Analytics

ActiveCampaign
7.0
HelpCrunch
—
Dashboards
ActiveCampaign
7.1
HelpCrunch
—
Standard reports
ActiveCampaign
7.3
HelpCrunch
—
Custom reports
ActiveCampaign
6.7
HelpCrunch
—

Pros

  • Marketing Automation
  • Click/Link Tracking
  • Email Integration with Gmail via a Chrome extension

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Verified User
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  • Affordable pricing
  • Great customer support
  • Useful features

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Verified User
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Cons

  • Campaign sending has a few too many steps to go through, would love to see more on one page
  • More organizational tools for sent, drafts, and different list emails other than just one level tagging would be great
  • Visual email scheduling for newsletters on a calendar would be a huge improvement to the list style. Drag and drop to reschedule emails would be a godsend!

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Steena Brown
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  • Knowledge base
  • Chat bot
  • More advanced helpdesk

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Verified User
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Alternatives Considered

Backend user experience is much more streamlined and robust than AWeber. AWeber also triggers weird spam wall blocks occasionally when integrating with other system’s automated forms. MailChimp simply doesn’t have the features I need.

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Steena Brown
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HelpCrunch is more affordable than other alternatives on the market and offers better customer support.

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Verified User
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Return on Investment

  • Easy to track open rates
  • Easy to track link clicks and tag
  • Can retarget hot leads via email activity

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Steena Brown
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  • Increased customer satisfaction
  • Increased number of leads
  • Decreased customer support costs

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Verified User
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Pricing Details

ActiveCampaign

General
Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No
ActiveCampaign Editions & Modules
ActiveCampaign
—
Additional Pricing Details
—

HelpCrunch

General
Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No
HelpCrunch Editions & Modules
HelpCrunch
Edition
Basic - Live chat
$121
Premium - Live chat
$211
Basic - Live chat+Emails
$251
Premium - Live chat+Emails
$431
1. per month
Additional Pricing Details
Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.