What users are saying about

ActiveCampaign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
66 Ratings
2 Ratings

ActiveCampaign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 10 out of 101

Add comparison

Likelihood to Recommend

ActiveCampaign

ActiveCampaign is perfect for teams that want a lightweight, easy to use email software which still has the ability to deeply integrate with your codebase/business logic (through tagging via their API and automations).It strikes the balance nicely between allowing developers and marketers to collaborate --- simply instruct the developers to tag users appropriately in the business logic / code base, and then the marketers can use AC's automations initiated by a tag to come up with whatever complex follow-up they desire (all without bugging the developers again).
Ben Gelsey profile photo

HelpCrunch

It's a great solution for SaaS and e-commerce businesses looking to improve their communication with visitors and customers.
No photo available

Feature Rating Comparison

Email & Online Marketing

ActiveCampaign
7.7
HelpCrunch
WYSIWYG email editor
ActiveCampaign
7.7
HelpCrunch
Dynamic content
ActiveCampaign
7.3
HelpCrunch
Ability to test dynamic content
ActiveCampaign
7.4
HelpCrunch
Landing pages
ActiveCampaign
6.7
HelpCrunch
A/B testing
ActiveCampaign
7.1
HelpCrunch
Mobile optimization
ActiveCampaign
7.7
HelpCrunch
Email deliverability
ActiveCampaign
8.3
HelpCrunch
List management
ActiveCampaign
8.1
HelpCrunch
Triggered drip sequences
ActiveCampaign
9.3
HelpCrunch

Reporting & Analytics

ActiveCampaign
7.0
HelpCrunch
Dashboards
ActiveCampaign
7.0
HelpCrunch
Standard reports
ActiveCampaign
7.2
HelpCrunch
Custom reports
ActiveCampaign
6.8
HelpCrunch

Pros

  • Creating emails or templates is VERY easy as well as the automation builder is easy to use.
  • Affordable for small companies. Even if your database is growing, the price will of course increase but it is still affordable.
Audréa Trinh profile photo
  • Affordable pricing
  • Great customer support
  • Useful features
No photo available

Cons

  • 2 way texting
  • Using local phone numbers for texting
Adam Middlesworth profile photo
  • Knowledge base
  • Chat bot
  • More advanced helpdesk
No photo available

Alternatives Considered

ActiveCampaign is much cheaper, much less confusing, much less time-consuming. ActiveCampaign allows for templates to be shared easily. ConfusionSoft is so expensive and has unneeded setup time. For a software company, they are so frustratingly slow at helping set up your email automation and tracking. With ActiveCampaign you could be done setting everything up within 24 hours.
Adam Middlesworth profile photo
HelpCrunch is more affordable than other alternatives on the market and offers better customer support.
No photo available

Return on Investment

  • Saved countless hours vs manual email
  • Sells for me
  • Allows me to iterate on my best work
No photo available
  • Increased customer satisfaction
  • Increased number of leads
  • Decreased customer support costs
No photo available

Pricing Details

ActiveCampaign

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
ActiveCampaign Editions & Modules
ActiveCampaign
Additional Pricing Details

HelpCrunch

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
HelpCrunch Editions & Modules
HelpCrunch
Edition
Basic - Live chat
$121
Premium - Live chat
$211
Basic - Live chat+Emails
$251
Premium - Live chat+Emails
$431
1. per month
Additional Pricing Details
Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.