What users are saying about
31 Ratings
31 Ratings
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Score 8.5 out of 100
115 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Acumatica

We work with clients from various fields and have not yet encountered cases where Acumatica is not suitable. It can be customized for any business. Some business-process a harder for customization but basically, everything is solvable.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Acumatica
9.9
Oracle CRM On Demand
Pay calculation
Acumatica
9.9
Oracle CRM On Demand
Benefit plan administration
Acumatica
9.9
Oracle CRM On Demand
Direct deposit files
Acumatica
9.9
Oracle CRM On Demand
Salary revision and increment management
Acumatica
9.9
Oracle CRM On Demand
Reimbursement management
Acumatica
9.9
Oracle CRM On Demand

Customization

Acumatica
9.8
Oracle CRM On Demand
7.0
API for custom integration
Acumatica
9.8
Oracle CRM On Demand
8.0
Plug-ins
Acumatica
9.8
Oracle CRM On Demand
Custom fields
Acumatica
Oracle CRM On Demand
7.0
Custom objects
Acumatica
Oracle CRM On Demand
6.0
Scripting environment
Acumatica
Oracle CRM On Demand
7.0

Security

Acumatica
9.7
Oracle CRM On Demand
8.0
Single sign-on capability
Acumatica
9.8
Oracle CRM On Demand
8.0
Role-based user permissions
Acumatica
9.5
Oracle CRM On Demand
8.0

Reporting & Analytics

Acumatica
9.0
Oracle CRM On Demand
Dashboards
Acumatica
9.1
Oracle CRM On Demand
Standard reports
Acumatica
8.6
Oracle CRM On Demand
Custom reports
Acumatica
9.3
Oracle CRM On Demand

General Ledger and Configurable Accounting

Acumatica
9.3
Oracle CRM On Demand
Accounts payable
Acumatica
9.1
Oracle CRM On Demand
Accounts receivable
Acumatica
9.0
Oracle CRM On Demand
Global Financial Support
Acumatica
9.9
Oracle CRM On Demand
Primary and Secondary Ledgers
Acumatica
9.2
Oracle CRM On Demand
Intercompany Accounting
Acumatica
9.8
Oracle CRM On Demand
Localizations
Acumatica
9.8
Oracle CRM On Demand
Journals and Reconciliations
Acumatica
9.2
Oracle CRM On Demand
Enterprise Accounting
Acumatica
9.0
Oracle CRM On Demand
Configurable Accounting
Acumatica
9.1
Oracle CRM On Demand
Centralized Rules Framework
Acumatica
9.3
Oracle CRM On Demand
Standardized Processes
Acumatica
9.4
Oracle CRM On Demand

Inventory Management

Acumatica
9.7
Oracle CRM On Demand
Inventory tracking
Acumatica
9.8
Oracle CRM On Demand
Automatic reordering
Acumatica
9.5
Oracle CRM On Demand
Location management
Acumatica
9.7
Oracle CRM On Demand
Manufacturing module
Acumatica
9.8
Oracle CRM On Demand

Order Management

Acumatica
9.5
Oracle CRM On Demand
Pricing
Acumatica
9.3
Oracle CRM On Demand
Order entry
Acumatica
9.0
Oracle CRM On Demand
Credit card processing
Acumatica
9.2
Oracle CRM On Demand
Cost of goods sold
Acumatica
9.2
Oracle CRM On Demand
Order Orchestration
Acumatica
9.9
Oracle CRM On Demand
End-to-end order visibility
Acumatica
9.9
Oracle CRM On Demand
Order exception Resolution
Acumatica
9.9
Oracle CRM On Demand

Subledger and Financial Process

Acumatica
9.5
Oracle CRM On Demand
Automated Invoice Processing
Acumatica
9.4
Oracle CRM On Demand
Shared Services Payments
Acumatica
9.2
Oracle CRM On Demand
Billings Management
Acumatica
9.6
Oracle CRM On Demand
Customer Receipt Applications
Acumatica
9.5
Oracle CRM On Demand
Customer Collections
Acumatica
9.2
Oracle CRM On Demand
Revenue Recognition
Acumatica
9.7
Oracle CRM On Demand
Cash Management
Acumatica
9.6
Oracle CRM On Demand
Asset Management
Acumatica
9.2
Oracle CRM On Demand
Travel & Expense Management
Acumatica
9.1
Oracle CRM On Demand
Budgetary Control & Encumbrance Accounting
Acumatica
9.5
Oracle CRM On Demand
Period Close
Acumatica
9.4
Oracle CRM On Demand
Transactions Tax
Acumatica
9.7
Oracle CRM On Demand
Subledger Reconciliations
Acumatica
9.4
Oracle CRM On Demand
3rd Party Accounting Systems
Acumatica
9.9
Oracle CRM On Demand

Project Financial Management

Acumatica
9.9
Oracle CRM On Demand
Budgeting and Forecasting
Acumatica
9.3
Oracle CRM On Demand
Project Costing
Acumatica
9.9
Oracle CRM On Demand
Cost Capture
Acumatica
9.9
Oracle CRM On Demand
Capital Project Management
Acumatica
9.9
Oracle CRM On Demand
Customer Invoicing
Acumatica
9.9
Oracle CRM On Demand
Customer Contract Compliance
Acumatica
9.9
Oracle CRM On Demand
Project Revenue Recognition
Acumatica
9.9
Oracle CRM On Demand
Project Financial Performance Analysis
Acumatica
9.9
Oracle CRM On Demand
Project Financials Dashboard
Acumatica
10.0
Oracle CRM On Demand
Real-time Financial Reporting
Acumatica
10.0
Oracle CRM On Demand
Embedded Business Intelligence
Acumatica
9.9
Oracle CRM On Demand
Project Planning Collaboration
Acumatica
9.9
Oracle CRM On Demand

Project Execution Management

Acumatica
8.0
Oracle CRM On Demand
Project Planning and Scheduling
Acumatica
8.0
Oracle CRM On Demand
Project Manager Dashboard
Acumatica
8.0
Oracle CRM On Demand
Resource Manager Dashboard
Acumatica
8.0
Oracle CRM On Demand
Task Insight for Project Managers
Acumatica
8.0
Oracle CRM On Demand
Team Member Task Collaboration
Acumatica
7.0
Oracle CRM On Demand
Talent Profiles
Acumatica
9.0
Oracle CRM On Demand
Real-Time Project Reporting
Acumatica
8.0
Oracle CRM On Demand

Grants Management

Acumatica
7.8
Oracle CRM On Demand
Award Lifecycle Management
Acumatica
7.0
Oracle CRM On Demand
Spending Control
Acumatica
8.0
Oracle CRM On Demand
Indirect Cost Management
Acumatica
8.0
Oracle CRM On Demand
Billing
Acumatica
8.0
Oracle CRM On Demand

Procurement

Acumatica
7.7
Oracle CRM On Demand
Sourcing Team Collaboration
Acumatica
6.3
Oracle CRM On Demand
Sourcing Analysis
Acumatica
8.0
Oracle CRM On Demand
Bids Analyzed and Compared
Acumatica
8.0
Oracle CRM On Demand
Catalog Shopping E-Commerce for Employees
Acumatica
7.0
Oracle CRM On Demand
Invoice Automated Matching
Acumatica
7.0
Oracle CRM On Demand
Requisitions-to-Purchase Orders Integrated
Acumatica
9.0
Oracle CRM On Demand
Supplier Assessment
Acumatica
8.0
Oracle CRM On Demand
Supplier Management
Acumatica
9.0
Oracle CRM On Demand
Supplier Portal
Acumatica
7.0
Oracle CRM On Demand

Logistics

Acumatica
9.4
Oracle CRM On Demand
Transportation Planning and Optimization
Acumatica
9.9
Oracle CRM On Demand
Transportation Sourcing Management
Acumatica
9.9
Oracle CRM On Demand
Transportation Process Integration
Acumatica
10.0
Oracle CRM On Demand
Transportation Execution Management
Acumatica
10.0
Oracle CRM On Demand
Trade Management
Acumatica
8.0
Oracle CRM On Demand
Customs Entry Management
Acumatica
10.0
Oracle CRM On Demand
Customs Document Management
Acumatica
10.0
Oracle CRM On Demand
Customs Document Collaboration
Acumatica
10.0
Oracle CRM On Demand
Fulfillment Management
Acumatica
8.0
Oracle CRM On Demand
Inventory Visibility
Acumatica
8.0
Oracle CRM On Demand
Warehouse Workforce Management
Acumatica
10.0
Oracle CRM On Demand

Manufacturing

Acumatica
9.7
Oracle CRM On Demand
Production Process Design
Acumatica
9.9
Oracle CRM On Demand
Supply Chain Business Flows
Acumatica
9.9
Oracle CRM On Demand
Production Management
Acumatica
9.7
Oracle CRM On Demand
Contracted Manufacturing Management
Acumatica
9.9
Oracle CRM On Demand
Configuration Management
Acumatica
9.9
Oracle CRM On Demand
Work Definition
Acumatica
9.7
Oracle CRM On Demand
Work Execution
Acumatica
9.7
Oracle CRM On Demand
Advanced Fulfillment
Acumatica
9.5
Oracle CRM On Demand
Manufacturing Costs
Acumatica
9.4
Oracle CRM On Demand

Supply Chain

Acumatica
9.8
Oracle CRM On Demand
Forecasting
Acumatica
9.6
Oracle CRM On Demand
Inventory Planning
Acumatica
9.6
Oracle CRM On Demand
Multi-tier Supply Chain Planning
Acumatica
9.9
Oracle CRM On Demand
Performance Monitoring
Acumatica
10.0
Oracle CRM On Demand

Product Lifecycle Management

Acumatica
9.0
Oracle CRM On Demand
Ideation Management
Acumatica
10.0
Oracle CRM On Demand
Requirements Management
Acumatica
10.0
Oracle CRM On Demand
Proposal Management
Acumatica
9.9
Oracle CRM On Demand
Product Master Data Management
Acumatica
9.0
Oracle CRM On Demand
Vendor Portal
Acumatica
7.0
Oracle CRM On Demand
Project Portfolio Management
Acumatica
8.0
Oracle CRM On Demand

Sales Force Automation

Acumatica
Oracle CRM On Demand
6.7
Customer data management / contact management
Acumatica
Oracle CRM On Demand
7.0
Workflow management
Acumatica
Oracle CRM On Demand
6.1
Territory management
Acumatica
Oracle CRM On Demand
7.0
Opportunity management
Acumatica
Oracle CRM On Demand
7.0
Integration with email client (e.g., Outlook or Gmail)
Acumatica
Oracle CRM On Demand
5.0
Contract management
Acumatica
Oracle CRM On Demand
7.0
Quote & order management
Acumatica
Oracle CRM On Demand
7.0
Interaction tracking
Acumatica
Oracle CRM On Demand
7.0
Channel / partner relationship management
Acumatica
Oracle CRM On Demand
7.0

Customer Service & Support

Acumatica
Oracle CRM On Demand
7.7
Case management
Acumatica
Oracle CRM On Demand
8.0
Call center management
Acumatica
Oracle CRM On Demand
8.0
Help desk management
Acumatica
Oracle CRM On Demand
7.0

Marketing Automation

Acumatica
Oracle CRM On Demand
7.5
Lead management
Acumatica
Oracle CRM On Demand
7.0
Email marketing
Acumatica
Oracle CRM On Demand
8.0

CRM Project Management

Acumatica
Oracle CRM On Demand
6.7
Task management
Acumatica
Oracle CRM On Demand
7.0
Billing and invoicing management
Acumatica
Oracle CRM On Demand
7.0
Reporting
Acumatica
Oracle CRM On Demand
6.0

CRM Reporting & Analytics

Acumatica
Oracle CRM On Demand
6.7
Forecasting
Acumatica
Oracle CRM On Demand
7.0
Pipeline visualization
Acumatica
Oracle CRM On Demand
7.0
Customizable reports
Acumatica
Oracle CRM On Demand
6.0

Social CRM

Acumatica
Oracle CRM On Demand
7.5
Social data
Acumatica
Oracle CRM On Demand
8.0
Social engagement
Acumatica
Oracle CRM On Demand
7.0

Integrations with 3rd-party Software

Acumatica
Oracle CRM On Demand
8.5
Marketing automation
Acumatica
Oracle CRM On Demand
9.0
Compensation management
Acumatica
Oracle CRM On Demand
8.0

Platform

Acumatica
Oracle CRM On Demand
7.0
Mobile access
Acumatica
Oracle CRM On Demand
7.0

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Likelihood to Renew

Acumatica

Acumatica 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Usability

Acumatica

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Implementation Rating

Acumatica

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

Acumatica

Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
Parker Ong | TrustRadius Reviewer

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Acumatica

  • Acumatica has saved us so much time, previously having multiple disparate systems for handling our many processes. Now we have one fully integrated system saving us time and money.
Nicole Ronchetti | TrustRadius Reviewer

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Pricing Details

Acumatica

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acumatica
9.1
Oracle CRM On Demand
7.0

Likelihood to Renew

Acumatica
9.0
Oracle CRM On Demand

Usability

Acumatica
Oracle CRM On Demand
9.0

Implementation Rating

Acumatica
Oracle CRM On Demand
10.0

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