What users are saying about
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140 Ratings

Adobe Campaign

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140 Ratings
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Score 7.6 out of 101
104 Ratings
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Score 8.6 out of 101

Likelihood to Recommend

Adobe Campaign

Adobe Campaign is well suited for enterprise-level marketing communications. It can manage and deploy large volumes of emails very efficiently. Workflows can allow multiple touches, staggered sends, and segmentation to occur all within one delivery if needed. Interactions and reporting can happen in real time or near real time if needed. When integrated with the rest of the Marketing Cloud, Campaign becomes even more powerful as platforms like Analytics and AEM can have functionality brought directly into Campaign for more effective content creation and reporting.
Marty Idziak profile photo

Influitive AdvocateHub

What is the key to keep advocates interested and returning to the hub? We are a very small company in terms of your average client. AdvocateHub's team has been great in advising and making suggestions on how to make this program work with a limited amount of invitees
Denise Taylor profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Campaign
7.9
Influitive AdvocateHub
WYSIWYG email editor
Adobe Campaign
7.4
Influitive AdvocateHub
Dynamic content
Adobe Campaign
8.3
Influitive AdvocateHub
Ability to test dynamic content
Adobe Campaign
8.3
Influitive AdvocateHub
Landing pages
Adobe Campaign
7.9
Influitive AdvocateHub
A/B testing
Adobe Campaign
7.3
Influitive AdvocateHub
Mobile optimization
Adobe Campaign
7.8
Influitive AdvocateHub
Email deliverability
Adobe Campaign
8.7
Influitive AdvocateHub
List management
Adobe Campaign
8.0
Influitive AdvocateHub
Triggered drip sequences
Adobe Campaign
7.2
Influitive AdvocateHub

Lead Management

Adobe Campaign
6.7
Influitive AdvocateHub
Lead nurturing
Adobe Campaign
7.2
Influitive AdvocateHub
Lead scoring and grading
Adobe Campaign
7.2
Influitive AdvocateHub
Data quality management
Adobe Campaign
6.4
Influitive AdvocateHub
Automated sales alerts and tasks
Adobe Campaign
6.1
Influitive AdvocateHub

Campaign Management

Adobe Campaign
7.3
Influitive AdvocateHub
Calendaring
Adobe Campaign
7.3
Influitive AdvocateHub
Event/webinar marketing
Adobe Campaign
7.3
Influitive AdvocateHub

Social Media Marketing

Adobe Campaign
7.9
Influitive AdvocateHub
Social sharing and campaigns
Adobe Campaign
8.1
Influitive AdvocateHub
Social profile integration
Adobe Campaign
7.7
Influitive AdvocateHub

Reporting & Analytics

Adobe Campaign
7.7
Influitive AdvocateHub
Dashboards
Adobe Campaign
7.8
Influitive AdvocateHub
Standard reports
Adobe Campaign
8.2
Influitive AdvocateHub
Custom reports
Adobe Campaign
7.2
Influitive AdvocateHub

Platform & Infrastructure

Adobe Campaign
7.2
Influitive AdvocateHub
API
Adobe Campaign
6.9
Influitive AdvocateHub
Role-based workflow & approvals
Adobe Campaign
8.0
Influitive AdvocateHub
Customizability
Adobe Campaign
7.5
Influitive AdvocateHub
Integration with Salesforce.com
Adobe Campaign
7.4
Influitive AdvocateHub
Integration with Microsoft Dynamics CRM
Adobe Campaign
7.1
Influitive AdvocateHub
Integration with SugarCRM
Adobe Campaign
6.4
Influitive AdvocateHub

Pros

Adobe Campaign

  • Delivers a high degree of customer engagement and great experiences.
  • Provides a platform for designing cross-channel customer experiences
  • Adobe Campaign has powerful, user-friendly segmentation
Vijaya Cheruku profile photo

Influitive AdvocateHub

  • It is a tool to provide both product and industry updates/information to users of our product in a fun and unique manor. Creating challenges that cover all aspects of information is a great way to connect and keep users engaged.
  • It is very easy to use. Training for implementation was awesome. We had a lot of hand holding to get our hub launched. Amazing interaction with our onboarding specialist.
  • Product is very engaging to members. It is very addictive as both a user and an admin!
  • Support magicians are incredible. Answers to questions within a short amount of time and they are very knowledgeable.
Denise Taylor profile photo

Cons

Adobe Campaign

  • Data import performance
  • The workflow management of backups
  • Allow more databases to access from Adobe Campaign
Vijaya Cheruku profile photo

Influitive AdvocateHub

  • With all new innovations, there are bugs you discover along the way.
  • As Influitive's customers think of new ways to use their product, it begins to grow and transform it. I have submitted a large amount of feature requests. So far, the team at Influitive has been extremely open to my ideas and have even put some into place very quickly.
  • I have been asked if the bugs were minor or major. For the most part the bugs have been minor and the response rate is incredibly speedy. Some irritating little bugs have to wait till release dates, but so far releases have been fairly regular as well. Two times I can remember the system being down and then coming up after about 5 minutes. Overall, I'm very happy with the support, with the trajectory of the product and the overall solution. So far it's been well worth any little bugs.
Liz Richardson profile photo

Likelihood to Renew

Adobe Campaign

Adobe Campaign 8.4
Based on 5 answers
Despite the shortcomings of user interface and basic troubleshooting difficulty, Neolane is much more robust and delivers better capabilities to our sales and marketing staffs than any other product we have used here or any product our staff members have used at other locations.
No photo available

Influitive AdvocateHub

Influitive AdvocateHub 9.1
Based on 29 answers
It's an easy decision. If you want to run a robust, successful advocate marketing program AdvocateHub is a much needed tool. It'll help you connect with your customers in a meaningful way and drive results for your business
Jessica Mitchell profile photo

Usability

Adobe Campaign

Adobe Campaign 9.0
Based on 3 answers
Because I think it is a very user friendly system, especially when it comes to campaign production
Emma Asplund profile photo

Influitive AdvocateHub

Influitive AdvocateHub 9.0
Based on 5 answers
Intuitive UI, great reporting and tons of templates to get started.
Farkhanda Zhublawar profile photo

Reliability and Availability

Adobe Campaign

Adobe Campaign 7.0
Based on 1 answer
Aside from frequent error prompts, the program is quite dependable
Gibum Kang profile photo

Influitive AdvocateHub

Influitive AdvocateHub 8.2
Based on 2 answers
No answer on this topic is available.

Performance

Adobe Campaign

Adobe Campaign 7.0
Based on 1 answer
No answer on this topic is available.

Influitive AdvocateHub

Influitive AdvocateHub 9.0
Based on 1 answer
Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
Karen Tuecke profile photo

Support

Adobe Campaign

Adobe Campaign 5.5
Based on 3 answers
I would say that generally the knowledge of the support team we work with is good, great even.I can't say that they seem to be very interested or involved in trying to make the product work best for us.They do what needs to be done, and they do it well - but not really going the extra mile.
No photo available

Influitive AdvocateHub

Influitive AdvocateHub 9.0
Based on 10 answers
They are the best customer success team that I've ever worked with.
Grace Cheung profile photo

Online Training

Adobe Campaign

Adobe Campaign 8.0
Based on 1 answer
No answer on this topic is available.

Influitive AdvocateHub

Influitive AdvocateHub 9.1
Based on 4 answers
The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
Jessica Mitchell profile photo

Implementation

Adobe Campaign

Adobe Campaign 8.0
Based on 1 answer
No answer on this topic is available.

Influitive AdvocateHub

Influitive AdvocateHub 9.1
Based on 3 answers
The process of implementing my AdvocateHub was pain free mainly due to the fact that Influitive coached me through the process
Jessica Mitchell profile photo

Alternatives Considered

Adobe Campaign

It has the market cornered on creative collaboration and marketing integrations. There are no other enterprise services that can do what Adobe can do.
No photo available

Influitive AdvocateHub

I have not used similar products in the past, and I was not involved in making this purchasing decision. It was one of those situations where the tool was handed to me, and I was expected to make it work. I got lucky in this case, and it worked out for us!
Grace Cheung profile photo

Scalability

Adobe Campaign

No score
No answers yet
No answers on this topic

Influitive AdvocateHub

Influitive AdvocateHub 9.1
Based on 2 answers
When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
Liz Pedro profile photo

Return on Investment

Adobe Campaign

  • Our sales and clicks have drastically risen.
  • We can specifically target what drives our audience, which helps us build and solidify our strategies in the planning phase.
  • Since everything is updated via Adobe Cloud, it can get pricey when working with large amounts of data - especially for smaller businesses.
No photo available

Influitive AdvocateHub

  • Influitive AdvocateHub has had a positive effect on my interaction with my peers.
  • Positive interaction with Blackbaud employees.
  • Fun and easy to use for quick read topics.
Karen Tuecke profile photo

Pricing Details

Adobe Campaign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Influitive AdvocateHub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
To learn more about AdvocateHub pricing, please reach out to a member of our sales team.

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