Likelihood to Recommend Captivate is well suited for instruction designers who want to build attractive, personalized, interactive, energetic lessons. It's also a good choice for someone who wants to build something innovative because Captivate gives the developer so much control over so many aspects.
But if someone wanted something built quickly, generically and didn't care about holding the viewer's attention, then Captivate might be an expensive tool. That person might be more satisfied with a cheaper and easier to learn authoring tool.
Read full review I would say it is very useful for group collaborations online, as well as virtual classrooms where you wish your students/guests to collaborate in an adaptable environment; however I would advise against using the shared screen to display audio or video, nor would I encourage the use of the shared board with a group of people with disciplinary issues (as there is no accountability for who wrote/drew what).
Read full review Pros Quickly adding in graphics, text, and interactive buttons. Has extensive variables and branching for additional customization, beyond the competition. Has 360 degree capability which competitors don't offer (I have not used this feature). High degree of customization and personalization. True responsive screen display on all devices, viewable as you are creating the training. This is different than some competitors - some just shrink the screen, but Adobe Captivate allows actually removing or moving or changing items at different screen sizes. If you like Flash, it has Flash output, although it's going away in 2020. Personally, I think this is an outdated technology. Many advanced capabilities. I chose this product due to the capabilities. Comes with assets, templates, people, head shots, and full body—excellent. Adobe Captivate is the authoring tool. It integrates with Adobe Captivate Prime - which I highly recommend if you want to truly take advantage of all of its features in reporting, administration, compliance, and social learning. (I didn't use Prime because you essentially need 100+ students to affordably use Prime.) If you look at my chart of what Captivate is capable of, I can't say that Captivate has a lot of the reporting features because they are part of Prime/SCORM, although, with Captivate's customization, you might be able to do most of them if you are up to it, but I did not. Read full review The Whiteboard feature is perfect for tutoring. We use it to write out formulas, draw diagrams, etc while in video chat to enhance explanations. The file attachment feature is also very handy. This means we don't have to do a follow-up with a student using their email to send files of handouts, etc. It's great that we only have to share a classroom access link for a student to enter a session. With other products, they had to set up a username and log-in with an account. Link access means 1 less hassle. We are currently beginning to use the "record session" feature video sessions to use as training for new employees. Read full review Cons Clunky interface, it takes a lot of extra clicks to get places compared to other Adobe apps and competitor's eLearning software. Would be nice if it was part of creative cloud, or at least in the group of apps you can add through Creative Cloud. More regular and meaningful updates. Compared to flagship apps like Photoshop, Illustrator, etc. Captivate is like the read headed step child. Competitors excel at providing regular updates with clear change documentation. How are we still using Captivate 2019 in 2022? The interface feels like it is still stuck in the 90s, would be nice if it was more modern and better in-line with flagship adobe offerings. Variables and associated menus are a nuisance to work with vs some of the clever drop down and content-sensitive options in Articulate Storyline. Read full review Some of the newest computer high resolution screens are not as compatible with the interface. The font and windows are much smaller and the user is not able to increase the size of the windows to make it easier to read/navigate. The audio can sometimes be inconsistent and tune in and out when someone is speaking. This is not every time though and many times the audio is clear. The login process takes a bit longer to get into the program. You have to go through a few step process and loading time to get into the application. Read full review Likelihood to Renew We have hundreds of courses that were created in Adobe Captivate. It will take us a while to convert to
Articulate . We'll need a license for another year and/or until Adobe comes out with a true update to the software.
Read full review It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
Read full review Usability Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and
Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
Read full review Blackboard Collaborate is reliable and feature-rich. It's a great web conferencing tool for teaching & learning, offering polls, chat, video and audio, whiteboard, content sharing, and breakout rooms. Blackboard Collaborate can be used for virtual office hours, lectures, guest speakers, training, professional development, conferences, technical support, academic advising, and so much more. Blackboard Collaborate can be used separately from the learning management system or it can be integrated for a single sign-on experience. It supports recordings, playbacks, private sharing, and MP4 downloads. Overall, it's a solid tool and very reliable.
Read full review Reliability and Availability The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
Read full review Performance The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
Read full review Support Rating It is difficult to get in touch with Adobe Captivate support. With a seemingly limited number of resources, mostly outsourced, getting in contact with someone to help troubleshoot an issue is challenging. Typically wait times are long, and the desired path to resolution is to use an existing knowledge base or a self-help guide. It is certainly not a user-friendly experience.
Read full review Sometimes they do planned maintenance. Depending on the time zone you’re in, this may be in the middle of the night. That’s great. Sometimes this maintenance isn’t completed overnight however, and you need to use the platform and it is down. I’ve never been able to successfully contact them to report an outage or get assistance when it is down. I just have to wait until it comes back up to go to class, review sessions, etc.
Read full review Implementation Rating I'm only aware of the problems Adobe Captivate had with SumTotal LMS and Upside LMS, requiring extensive contact with both internal and external support staff to fix the problems. We had no problems at all with
Articulate .
Read full review Alternatives Considered I think that Articulate360 is more user-friendly and has a cleaner, more updated look. If you can edit a PDF, then you can use
Articulate 360 . Adobe Captivate may be more challenging for the designer, but it has more features. We chose Adobe Captivate because we want the option to create interactive learning environments. Adobe Captivate plays well with the other Adobe design products including Photoshop, Illustrator, and Premier. Additionally, Adoe Captivate is highly compatible with Cornerstone, our preferred Learning Management Systems.
Read full review Nearpod does not allow for the same type of synchronous environment that Blackboard collaborate does. Further,
Nearpod , as the name suggests is best suited for a face-to-face classroom that is, preferably, one-to-one. While it has some of the same functions as
Nearpod , Blackboard collaborate is best suited for remote transmission rather than face-to-face
Read full review Scalability The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
Read full review Return on Investment Adobe Captivate has allowed our instructors to engage students in ways we never have before. Instructors who have used Adobe Captivate in our organization have reported higher levels of engagement with their courses and their students, theoretically leading to improved assessment of student performance. Read full review Because faculty can schedule sessions on-the-fly without IT involvement, they are able to accomplish goals that they plan for weeks in advance as well as impromptu goals that come up at a moments notice. Integration with the campus Learning Management Systems provides quick and easy scheduling of sessions that can be joined easily by students in those courses. Scheduling of meetings can also be done through the web interface directly which enables administrative departments not associated with courses in the learning management system to also schedule meetings not affiliated with courses. On-campus users can schedule meetings without outside participants by sending an open "guest link" URL that allows users to participate despite not having an account within the system iteself. Read full review ScreenShots